How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MB Paul Your Own Question
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
15777119
Type Your Mercedes Question Here...
MB Paul is online now
A new question is answered every 9 seconds

Car won't start and they said the ignition control module is

Customer Question

Car won't start and they said the ignition control module is gone. It's a 2011 Mercedes Benz E550 convertible.
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: Yes, put in a new battery and cleaned the connections.
JA: What year is your Convertible?
Customer: 2011
JA: Are you fixing your Convertible yourself? What have you tried so far?
Customer: It was towed to the dealer, yet not sure will use them
JA: Anything else you want the mechanic to know before I connect you?
Customer: This happened before, yet eventually the car started.
Submitted: 1 month ago.
Category: Mercedes
Expert:  Gunvir Singh replied 1 month ago.

Hello, let me review your request. Please stand by.

Expert:  Gunvir Singh replied 1 month ago.

DOes the engine turn over when it failed to start?