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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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Battery went bad and computer shut down and it won't crank.

Customer Question

battery went bad and computer shut down and it won't crank. replaced battery to no avail. what wrong or needed to be done with my computer? 2000 S430
JA: Did you test the battery with a voltmeter? And have you ever changed one before?
Customer: atuo zone did the testing and said that it was a bad battery
JA: Are you fixing your S430 yourself? What have you tried so far?
Customer: replaced battery and started relay fuse
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mercedes
Customer: replied 1 month ago.
all instrumentation working on dash board
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Lou P. master tech replied 1 month ago.

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Expert:  Lou P. master tech replied 1 month ago.

Hello Melvin, sorry you are having this problem but I'm sure I can help you with it . When you insert the key and turn it does the engine crank ?

Customer: replied 1 month ago.
No
Expert:  Lou P. master tech replied 1 month ago.

ok, how many keys do you have and have you tried them all?

Expert:  Lou P. master tech replied 1 month ago.

also did this problem happen before or after the battery change?