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Is it just one side that goes down or both sides rear?
Yes, i did. Attached illustrations show the location of both rear ride height sensors. A compatible scan tool will be needed to test the sensors. I will still recommend to take a visual inspection to make sure the connectors are tight and sensor in place.
Do you hear any click or tick noise from the rear door hatch when it fails to open?
That ususlly points towards a faulty actuator. Very common on these vehicles. Need to remove the electronic connector and check if signal present to the actuator from the door hatch open switch.
You hear that every time you start or after it sits for a while?
Roughly how many miles are on the engine ?
And roughly how long ogo was the engine oil changed?
Was the noise present before?
The symptom usually occurs due to lack of lubrication to the lifters, once you start the engine and builds up oil pressure the noise is gone. Worn lifters are the usual culprit but since the vehicle has only 60K miles on it, i will recommend to check if correct viscosity oil was used and oil filter is good.
You can use 0W40 or 5W40. If the fluid and filter is goog, you can also add an oil stabilizer treatment before starting actual engine repairs.
THis vehicle has hydraulic lifters. They require proper oil pressure to work under specifications.
Unless you have an extended warranty, these vehicles come with 4 year/50,000 miles warranty.
Other than some emission related components, rest of the vehicle comes under 4 year/50K warranty.
This will be the first place to start. There is a possibility of a leaking fuel injector or dirty oil screen. It cant be an electronic failure as a fault light would have been triggered.
Do you have any other questions?
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