Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We cant open the boot and cant put roof down as luggage

Customer Question
We cant open the...

We cant open the boot and cant put roof down as luggage cover not across

Mechanic's Assistant: What is the model/year of your Mercedes?

230 slk 1999

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Unlocking the boot, suspect rod between lock and mechanism is broken/unhinged.

Mechanic's Assistant: Is this your first time dealing with this issue?

Yes

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Is there any way to access the boot area from the passenger compartment ?

Submitted: 8 months ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 5 minutes by:
7/29/2017
Mercedes Mechanic: Pete, Mercedes Mechanic replied 8 months ago
Pete
Pete, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 31,728
Experience: Over 15 years experience as a Mercedes dealer technician
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

If the lock cylinder is not turning properly with the metal key blade try spraying some lubricant into the cylinder and try working the key in the cylinder as this sometimes free's it up.If this is o.k. and the cylinder is turning properly then most likely the latch is jammed or the linkage has become disconnected or broken.

Unfortunately on this model the interior back paneling behind the drivers seat area will not allow access into the trunk.What we have had to do unfortunately is either have a lock smith come out with their tools to try and unlock the trunk and open it or the lock cylinder itself had to be drilled out to then use a long rod to open the latch then the lock cylinder and any component in the latch area damaged replaced.I have had to do this a few times and have seen lock smiths have to do this as well unfortunately.

Here is a diagram of the lock and latch layout.I apologize as this was the best picture I can locate on this.

https://www.dropbox.com/s/fjto19lq2rfd6qt/l-07-29.gif?dl=0

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own Mercedes Question
Customer reply replied 8 months ago
there is no way in without a lock smith?
Mercedes Mechanic: Pete, Mercedes Mechanic replied 8 months ago

Just to be sure have you tried the metal key blade to open the boot?

Let me know,thanks Pete

Ask Your Own Mercedes Question
Was this answer helpful?
Ask Pete Your Own Question
Pete
Pete
Pete, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 31,728
31,728 Satisfied Customers
Experience: Over 15 years experience as a Mercedes dealer technician

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,009 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

3,771 satisfied customers

15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

602 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
My key won't turn in ignition. It unlocks doors, etc. New
My key won't turn in ignition. It unlocks doors, etc. New batteries did not fix issue. … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
I am looking for information on removal of the rear interior
I am looking for information on removal of the rear interior quarter panel on a c230 couple (2002) to access the Bose amplifier … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I need the radio code as I just replaced the battery
I need the radio code as I just replaced the battery … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
I have a mercedes ml350 with 75000 not under warranty. Would
I have a mercedes ml350 with 75000 not under warranty. Would you recommend trading or keep driving? At this mileage amount.… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
The MB repair shop did a diagnostic and came up with error
Hi, the MB repair shop did a diagnostic and came up with error 0629, 0633 and 0653. I have a 2009 GLK. Can you tell me if this is a spark plug problem? Initially I took it in to be diagnosed because t… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
I just replaced trans fluid. Put 4.5 quarts now wont go in
I just replaced trans fluid. Put 4.5 quarts now wont go in gear … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
This is only for mercedes mechanic please. I just replaced
This is only for mercedes mechanic please. I just replaced my engine now I can't get the coolant bled. The upper radiator hose is hot but the lower hose is cold it says it is very heating under load b… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
4JGAB54E72A364085. Vin. 2002 Make Mercedes-Benz Model ML320
4JGAB54E72A364085. Vin. 2002 Make Mercedes-Benz Model ML320 Engine 3.2 L 3199 CC V6 SOHC 18 Valve I'm trying to find out if there is fuses missing form fuse box under the hood had a man work in it sai… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
COOLING SYSTEM RU HOT. CHANGE FAN ALL HOSES DO I NEED
COOLING SYSTEM RU HOT JA: Has the car been overheating? Have you noticed any leaks? Customer: CHANGE FAN ALL HOSES DO I NEED TERSTAT JA: What is the model/year of your Mercedes? Customer: 600 201CL JA… read more
Eric
Eric
Auto Technician
589 satisfied customers
I would like yo know how to remove the key cylinder. I would
i would like yo know how to remove the key cylinder … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,023 satisfied customers
Lou is any how to check if my catalytic converters wearing
Lou is any how to check if my catalytic converters wearing out or bad...thru the scanner? Does any live data will help?… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
I believe thje SRS on my 600SL tells me there is a problem.
I believe thje SRS on my 600SL tells me there is a problem. I comes on after about 30 seconds and the RPMs are down so that I cannot drive more than 10 miles per hours. … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
Asb light and esp light are on. Cruise control just stopped
Asb light and esp light are on. Cruise control just stopped working. We are drying in extreme rain … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
I Have a 2009 s550 in my shop my aldata does not give me any
I Have a 2009 s550 in my shop my aldata does not give me any diagnostics for the srs system the customer already replaced the rear right and left but not the center seat belt tensioners The dash reads… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
IF AN ABC PUMP HAS TO BE REPLACED SHOULD THAT TAKE CAARE OF
IF AN ABC PUMP HAS TO BE REPLACED SHOULD THAT TAKE CAARE OF THE PROBLEM ASSOCIATED WITH SHOWING THAT NOTICE ON THE DASHBOARD? … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
436 satisfied customers
I have a 2005 E320 CDI - 150k miles. Got a ABS Malfunction
I have a 2005 E320 CDI - 150k miles. Got a ABS Malfunction and ESP Malfunction warning simultaneously. How to diagnose problem?? … read more
Pete
Pete
Mercedes Mechanic
31,728 satisfied customers
After following the answer of draining the batterie on my
After following the answer of draining the batterie on my 2004 Sl500 When I pull the key out the car still thinks it is in there Also the car won't turnover but it sounds like a relay is pulling in… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,771 satisfied customers
2007, S550, Key fob will not lock or unlock after car has
2007, S550, Key fob will not lock or unlock after car has set overnight. I must manually unlock car to get in, after car is started and driven fob works for rest of day, usually. Check light P0562 low… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x