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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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It's stuck in low gear. Goes into park and reverse and

Customer Question

it's stuck in low gear. Goes into park and reverse and neutral fine.
JA: How many miles are on the car? Have you noticed any fluid leaks lately?
Customer: no fluid leaks. Miles- around 250,000
JA: What is the model/year of your Mercedes?
Customer: we replaced the transmission 2 years ago. 2002 E320 wagon
JA: Are you fixing your E320 yourself? What have you tried so far?
Customer: It just happened in the last 30 minutes. I was going to check the transmission fluid, but...no dipstick.
JA: Anything else you want the mechanic to know before I connect you?
Customer: nothing that I can think of. Is this a paid service?
Submitted: 2 months ago.
Category: Mercedes
Expert:  TECHPRO49 replied 2 months ago.

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required.

Expert:  TECHPRO49 replied 2 months ago.

The first thing to do is get a dip stick for that, you can buy them online or at Mercedes