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Unfortunately what happens is the electronic steering lock fails.It fails to release and causes the no start.This is a safety feature so as the vehicle is not started when the steering wont unlock which could cause issues when trying to drive with a locked steering wheel.
The lock is under the steering column behind the steering wheel area.It binds and fails to release.In some cases it will release on its own after the vehicle sits or when tapped on and in other cases it needs replaced.The overall correction though even if you can get it to release is to replace it as it will act up again unfortunately.
There is a technical service bulletin out on this issue ( bulletin number LI80.57-P-051521 to replace the lock).
Labor to have it replaced is 1.3 hours and the lock itself can run around $200 to $300 in some cases.
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