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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4954
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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Have a 2003 that will not start place key in and gives the

Customer Question

Have a 2003 that will not start place key in and gives the normal sound of placing the key is in the ignition nothing else happens
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: The battery is fairly new checking the connections
JA: What is the model of your '03 Mercedes?
Customer: yes
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: placed the key in placed the car in neutral and the key will not turn and the wheel is locked
JA: Anything else you want the mechanic to know before I connect you?
Customer: checking the battery before you dispatch me
Submitted: 4 months ago.
Category: Mercedes
Expert:  Lou P. master tech replied 4 months ago.

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Expert:  Lou P. master tech replied 4 months ago.

of course we always need to make sure we are working with a fully charged battery, next it would be nice if you had 2 keys, that is the best way to test if the issue is the key or if its the ignition switch. .

so let me know if you do and if you tried a second key and the result.

Lou P