Mercedes

Have Mercedes Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mercedes
This answer was rated:

I NEED TO RESET THE BLUE TEC START THE SHUTOFF COUNT DOWN

CAN I GET THE PROCESURE...
I NEED TO RESET THE BLUE TEC START THE SHUTOFF COUNT DOWN CAN I GET THE PROCESURE IS 2012 GL350 DIESEL I REPLACE THE HEATER AND THE COSTUMER COME BACK WITH THAT COUNTDOWN IS THE FIRST TIME I WORK ON THIS KIND A MERCEDEZ HOW MUCH TO GET THE PROCESURE OR I NEED SCANNER I HAVE SNAPON BUT DOSNT WORK
JA: Have you checked the coolant level? Has there been any leaking from the hoses?
Customer: NO
JA: What is the model of your '12 Mercedes?
Customer: ML350
JA: Are you fixing your ML350 yourself? What have you tried so far?
Customer: WELL IS COSTUMER VEHICLE I DO NOT WORK TO MUCH ON MERCEDEZ I REPLACE THE BLUE TEC HEATER
JA: Anything else you want the mechanic to know before I connect you?
Customer: JUST TO RESET THE COUNTDOWN PROCESURE
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 4 minutes by:
2/9/2017
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,144
Experience: 15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
Verified

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Ask Your Own Mercedes Question

the only way to reset the counter is to have the cdi module reflashed and also the scr unit. once the countdown is started the system is locked down. there is no other option then to have a star diagnostic scanner hooked up that can do the flashing and scn coding over the internet to diamler aftersales. you will have to have the sprinter taken to a sprinter dealer. Please take a second and click the STARS at the top of the screen rate my service 5 stars if you feel I have been helpful and please request me in the future. Keep in mind that when you rate it does not end our conversation, you can still return here to me for follow up information if needed, Thanks for choosing just answer. Also , if you feel i deserve one , BONUSES are GREATLY APPRECIATED! Thanks again , Lou P.

Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,144
Experience: 15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
Verified
Lou P. master tech and 87 other Mercedes Specialists are ready to help you
Ask your own question now
Customer reply replied 10 months ago
THANK YOU

no problem, wish there was an easier way but mercedes made this system very un user friendly.

Ask Your Own Mercedes Question
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,144
5,144 Satisfied Customers
Experience: 15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Lou P. master tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

28,952 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

5,144 satisfied customers

15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

598 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
I have 2003 merc sprinter have brake problem pedal almost to
hi I have 2003 merc sprinter have brake problem pedal almost to floor sowhat I did diconnectwheel sensor bleed brakes and best brakes ever what is happening is when I connect abs to work it pumps air … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
2012 Mercedes Sprinter Van 2500. Changed fuel filter,
changed fuel filter, camshaft position sensor still won't start … read more
Matt
Matt
Engineer
Bachelor's Degree
598 satisfied customers
Is there 2 different voltage ratings on 2011 sprinter glow
is there 2 different voltage ratings on 2011 sprinter glow plugs … read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
Mercedes sprinter 2500 (2009) Serie #: WD0BE7AC395418460 i
Mercedes sprinter 2500 (2009) Serie # : WD0BE7AC395418460i need diagnostic charts P2020 fuel rail diagnosticsand the codeP2553… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
2016 Mercedes Sprinter diesel message 33d. What does this
2016 Mercedes Sprinter diesel message 33d. What does this mean? Only has 5,000 miles … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,144 satisfied customers
2011 mercedes sprinter 3500, quit running, pulled codes
2011 mercedes sprinter 3500, quit running, pulled codes 148C00 exhaust gaspositioner, 149A00 Y27/17 exh gas K1, 155C00 Engine off time K1, 155700 engine cannot be started (Blocking). fuse 23 good, rep… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
The sprinter van will not start and there is a code that
The sprinter van will not start and there is a code that says: … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
267 satisfied customers
I have a brand new sprinter without radio and I bought one
I have a brand new sprinter without radio and I bought one through ebay the ''prod'' message appears every few minutes in the display … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,144 satisfied customers
Merc Sprinter Van 208d, 1995yr. power steering dasn't work
Merc Sprinter Van 208d , 1995yr. power steering dasn't work when is cold in the morning.It takes a minute or 100 yards after pulling out to take effect… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
0 satisfied customers
Sprinter van stuck in gead (reverse) 2006. Disconnected the
that's all other than disconnect the tailshaft to move it… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I have a Mercedes sprinter 416 diesel semi automatic
Hi, I have a Mercedes sprinter 416 diesel semi automatic ambulance, model is 2000 or 2001. I have transmission problems, can anybody help me please ?… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
2014 sprinter with 800 miles, attempting to drain def, flush
2014 sprinter with 800 miles, attempting to drain def, flush and replace. any suggestions on flushing system? … read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Sprinter 315 CDI dual cab tray back medium Engine number
Hi Eric Sprinter 315 CDI dual cab tray back medium Engine number location on block please. Thank you… read more
Marty
Marty
Mercedes Technician
Associate Degree
28,952 satisfied customers
2014 sprinter van Def. No only been taken van to dealer,
No only been taken van to dealer, Dealer seams not to be able to repair. … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
2011 sprinter 2500 3.0 OM642. Came in as a no start. Only
2011 sprinter 2500 3.0 OM642. Came in as a no start. Only code was low fuel pressure via quantity control valve. Changed quantity control valve, fuel pressure sensor and fuel pressure regulator (the w… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
It's a sprinter and a light came on that looks like eyes. On
it's a sprinter and a light came on that looks like eyes … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,144 satisfied customers
2011 Sprinter DEF countdown started and is completly full.
2011 Sprinter DEF countdown started and is completly full. There was a CEL which I checked with a OBDII reader. Code was P2049 Reductant Injection Valve Circuit High Bank 1 Unit 1Can I assume if I rep… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,144 satisfied customers
Water pump leaking 2009 sprinter, Coolant from back of water
Coolant from back of water pump and the bearing on the pump is growling . Do I have to remove the high pressure fuel pump ? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,144 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x