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Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Mercedes
Satisfied Customers: 3432
Experience:  Owner at Carolina Auto Service & Sales , 20 years experience in Foreign & Domestic vehicles
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SKR 1998 convertible. It will not start when turning the

Customer Question

SKR 1998 convertible. It will not start when turning the key, however all of the dash lights and normal functions work.
JA: Have you checked the fuses? The dashboard bulbs?
Customer: Checked fuses. also any wiring connections under the bonnet. Is this a computer issue>
JA: Are you fixing your Convertible yourself? What have you tried so far?
Customer: All possible physical faults.
JA: Anything else you want the mechanic to know before I connect you?
Customer: The person I bought it off said that it happened to him, and he got the mechanic to wipe all data from the computer and start again. It went ok for a long time with no problem.
Submitted: 6 months ago.
Category: Mercedes
Expert:  Chad Farhat replied 6 months ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 6 months ago.

Hey how are you

You will need Mercedes Star scanner to retrieve the fsul codes from pending memory or history fault codes file

But for now Lets Try to Reset it Manually since the scanner is not available

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 15 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

Customer: replied 6 months ago.
Can I procure the program for doing my own diagnostics?
Expert:  Chad Farhat replied 6 months ago.

you can buy a wirless OBDII plug and buy an app for the specific year for you car ,yes you can do that be best

Expert:  Chad Farhat replied 6 months ago.

Please let me know if you need anything else on it, just reply back and we will continue

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Thank You
Chad Farhat
ASE Certified Technician

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