How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MB Paul Your Own Question
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
Type Your Mercedes Question Here...
MB Paul is online now
A new question is answered every 9 seconds

Passenger side window only rolls up half way rolls down all

Customer Question

passenger side window only rolls up half way rolls down all the way How can I need a regulator when it still rolls some of the way up and down? Dealership wants $1,200 to fix!
JA: What is the model/year of your Mercedes?
Customer: 2008 ML350
JA: Are you fixing your ML350 yourself? What have you tried so far?
Customer: my hubby and I could try! We don't have $1,200 to fix a window
JA: Anything else you want the mechanic to know before I connect you?
Customer: my son slammed that door pretty hard while the window was rolled partially down. wondering if he did something because that is when it started, it was working fine until that
JA: Will the headlights turn on? Is the battery fully charged?
Customer: yes
Submitted: 8 months ago.
Category: Mercedes
Expert:  david craig replied 8 months ago.

Hi Im David, the window just came off the track. you can do I yourself.

Customer: replied 8 months ago.
That's what we were thinking but Mercedes dealership is telling us regulator needs replacing...which doesn't make sense.
Do we just pull the siding off to do that? Is it something we can do ourselves?
Expert:  david craig replied 8 months ago.

just take the door panel off and you'll be able to see it came off track. et me see if I can find a procedure for you.

Expert:  david craig replied 8 months ago.

heres some info, it should help out.

Related Mercedes Questions