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Pete, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 27918
Experience:  Over 15 years experience as a Mercedes dealer technician
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My Sirius satellite radio does not receive the signal, No i

Customer Question

My Sirius satellite radio does not receive the signal
JA: Have you checked the fuse?
Customer: No i haven't checked the fuse. Where is it located?
JA: What is the model/year of your Mercedes?
Customer: 2008 E350
JA: Are you fixing your E350 yourself? What have you tried so far?
Customer: I'll take it to a mechanic. I've only tried troubleshooting over the phone with Sirius
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Mercedes
Expert:  Pete replied 8 months ago.

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

The most common cause is usually the antennae for the satellite radio itself needing replaced.IN some cases I have also ran into the satellite radio receiver itself at fault needing replaced.You will have to have the fault codes read out/checked to see what codes are set in the satellite radio system and those codes diagnosed to locate and repair this issue here.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete