We have a MERC 311 box van 2009 and intermittently its sending out plumes of grey smoke from the exhaust
. If you turn the van off and then on again it stops for a period. The oil never goes down, it infact gets higher so once evry 1-2 months we have to have an oil change done. We have had the turbo refurbished, the injectors replaced with no luck. The garage is not sure what the problem is. Could it be a regen happening too often? Any help / advise greatly appreciated. Regards, Luke
JA: When was your last oil change?
Customer: Just doing one now, the one before was maybe 2 months ago
JA: What is the model of your '09 Mercedes?
Customer: the 311 i think
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Its a garage doing the work, we now them well. They are stumped. The ingectors have been replaced, the turbo changed.
JA: Anything else you want the mechanic to know before I connect you?
Customer: thats it