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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4814
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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I'm working on a 2015 glk 350 4matic. It was in a front e,

Customer Question

HELLO MY NAME IS***** working on a 2015 glk 350 4matic. It was in a front e
JA: What is the model of your '15 Mercedes?
Customer: glk 350 4matic
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: yes the problem is it was in a front end accident and now it still wont start after i replaced the pryo fuse
JA: Most vehicles have two fuse panels. Have you located both?
Customer: yeah they are both good nothing blown oh and now i have power to the car but no start
JA: Anything else you want the mechanic to know before I connect you?
Customer: nope thats all
Submitted: 11 months ago.
Category: Mercedes
Customer: replied 11 months ago.
waiting on you
Customer: replied 11 months ago.
about how much longer will it be until you transfer me to a tech
Customer: replied 11 months ago.
Expert:  Lou P. master tech replied 11 months ago.

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Expert:  Lou P. master tech replied 11 months ago.

do you have a diagnosis machine? star diagnostic? or any scan tool?

Expert:  Lou P. master tech replied 11 months ago.

also may i have the vin and build date?

Customer: replied 11 months ago.
I have a snap on solus pro
It's 02/15 vin is wdcgg8jb8fg403839
Expert:  Lou P. master tech replied 11 months ago.

ok thanks, ***** ***** car crank? does the/is the steering wheel locked or unlocked?

does the dash come to life when the key is turned?

what does and does not work in the car?

Customer: replied 11 months ago.
It doesn't crank, the steering wheels is unlocked, the whole dash has power along with everything else in the car the only thing is when I go to crank it it does nothing
Expert:  Lou P. master tech replied 11 months ago.

ok, so first lets see if we can jump the starter or activate it with the scan tool to verify that it actually works.

Customer: replied 11 months ago.
could it be the key that isnt letting it start. Car hasent had a battery in like a month
Customer: replied 11 months ago.
still working on getting access to the starter
Expert:  Lou P. master tech replied 11 months ago.

it could be lots of things but i always start with the basics.

Customer: replied 11 months ago.
I HAVE 12.2 VOLTS AT THE starter, doesnt start even when i jump the starter
Expert:  Lou P. master tech replied 11 months ago.

ok so is the starter cranking or not. ?

Customer: replied 11 months ago.
yeah it cranks and cranks but no start
Expert:  Lou P. master tech replied 11 months ago.

ok so we know the starter is good.

Customer: replied 11 months ago.
Customer: replied 11 months ago.
could it be the alarm
Expert:  Lou P. master tech replied 11 months ago.

not neccesarily

Expert:  Lou P. master tech replied 11 months ago.

we dont have a alarm module like a gm

Expert:  Lou P. master tech replied 11 months ago.

as long as the key matches the ignition switch and the car shows the correct gear and the transmission module is correct then the car should crank and start.

Customer: replied 11 months ago.
im getting an inoprable messages from the abs, Airbags, and the Tranny saying not to shift out of park
Expert:  Lou P. master tech replied 11 months ago.

ok i will have to opt out at this point.

Customer: replied 11 months ago.
Customer: replied 11 months ago.
Still waiting for a response
Customer: replied 11 months ago.