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Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 53901
Experience:  Bosch Certified Master Tech. Over 35 years experience.
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Which am trying to program ml350 spare key. Would you be

Customer Question

JA: Hi. What do you want help with?
Customer: Which am trying to program ml350 spare key. Would you be able to help me out?
JA: Is the key stripped or worn?
Customer: What did you mean? Sorry It's a new key purchased online
JA: What year is your ML350?
Customer: 2013
JA: Are you fixing your ML350 yourself? What have you tried so far?
Customer: There were couple of steps to program it by putting inside the ignition and stuffs like that
JA: Anything else you want the mechanic to know before I connect you?
Customer: None
Submitted: 10 months ago.
Category: Mercedes
Expert:  Marty replied 10 months ago.

Hi, welcome to Just Answer. My name is***** cannot program a key purchased online. The only keys that will work for your Mercedes are those purchased directly from the Mercedes dealer. You should return the key that you purchased and purchase a key from the Mercedes dealer.

Let me know if you have any questions. Don't forget to rate my service in order for the website to credit me for answering your question.

Expert:  Marty replied 10 months ago.

Just checking in. Do you need anymore help with this? Was the information helpful?

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