Mercedes

Have Mercedes Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mercedes

I cant get the top down and the switch light is flashing the

Customer Question
windows wont go down abd...
I cant get the top down and the switch light is flashing the windows wont go down abd I can hear it triing to run, if the windows are down and I push it to close it will roll the windows up
JA: Just to clarify, can you tell me which light it is? And does it blink first, then stay on steady?
Customer: when you start the car it lights up for a second, when you try to open the roof it flashes
JA: What is the model/year of your Mercedes?
Customer: 98 SLK 230
JA: Are you fixing your 98 yourself? What have you tried so far?
Customer: just got it from a friend who had passed away and cleaning it for his wife, he had it down all the time I just dont know what Im doing
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 5 minutes by:
9/5/2016
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,360
Experience: 15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
Verified

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

ok so if the roof has not worked in a long time i want you to keep trying, also open the trunk and make sure the shade is pulled out and secure in the latches that hold it, its called a trunk partition/divider ,so that way nothing binds against the roof.

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
shade?
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

sometimes pressure needs to build in the system. also sometimes if the roof is always in the same position the switches will stick and will not work until the top is manually raised.

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

yes the shade, open the trunk and in the front center of the trunk is a shade with a handle in the middle, it needs to be pulled ot towards the rear and set in the left and right holders.

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
ok I got the shade in the trunk pulled out and sitting in the groves
i thought the flashing light ment something was wrong
Customer reply replied 1 year ago
how do you manualy open it
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

ok so YOU had to pull the shade out?? was it not already pulled out?

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

the flashing light does mean that but there are ways around the flashing light.

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
no but I read that and tried it before we began to chat
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

if YOU had to pull the shade out then close the trunk and try the rood again.

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

oh ok

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
light still flashes
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

ok,in the owners manual it shows how to manually raise the top, do you have the manual?

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
no
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

what we do in the shop is always manually open or close the roof and then retry the operation to see if it works, that way we know if it was just a sticking switch or not. ok ill get you the procedure. that way you can at least get it closed.

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
I want to open it!!
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

ok i thought the top was down.. sorry

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

this will actually be easier :)

so do you see the plug at the roof headliner? its right in the center of the roof trim.

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

also just so we are on the same page, you press the switch forward to close the roof and rearward to open it.

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
ok
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

ok so , heres the catch, when you press the switch to the rear the trunk does not open??

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
no you can hear it but no movement
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

the trunk must be closed for the roof to work, fyi, i just want to make sure we are on the same page.

ok, so remove the panel on the right side of the trunk, and lets make sure the pump has fluid in it.

Ask Your Own Mercedes Question
Customer reply replied 1 year ago
ok what kid of fluid if its empty
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

if you have a cd changer its right behind that panel. ok good deal, at least for diagnostic purposes. ill get you the fluid type,

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

http://www.ebay.com/itm/Mercedes-OEM-Febi-Bilstein-ZH-M-Hydraulic-Fluid-1-Liter-000-989-91-03-10-/251380106957

benz part number (###) ###-#### you can get this at napa as well.. it will be a clear hydraulic fluid, not the pentosin blue kind, i know they sell it . so i fear that when you fill the fluid you will find a leak at a cylinder so at this point i would operate it slowly until you hear the fluid squirt out and then stop and see where it is coming from.

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 1 year ago

so let me know from there if you need more help, looks like all should work electronically, it seems it will be a mechanical issue like a leaking cylinder. Please take a second and click the STARS above and rate my service 4 or 5 stars if you feel I have been helpful and please request me in the future. Keep in mind that when you rate it does not end our conversation, you can still return here to me for follow up information if needed, Thanks for choosing just answer. Also , if you feel i deserve one , BONUSES are GREATLY APPRECIATED! Thanks again , Lou P.

Ask Your Own Mercedes Question
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,360
5,360 Satisfied Customers
Experience: 15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Lou P. master tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,009 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

5,360 satisfied customers

15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

602 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
I own a 2012 Mercedes C250. I have a service light on but
I own a 2012 Mercedes C250. I have a service light on but can not get a scanner to scan it because my OBDII port doesn't power up any scanner. … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
I had a low coolant warning, check the reservoir and
I had a low coolant warning, check the reservoir and everything seemed normal so i didnt add the coolant and went out with the 2016 gl450. When returning the level of the meter started fluctuating bac… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,360 satisfied customers
I had an faulty code saying, "constant adjustment of intake
Hello again, I had an faulty code saying, "constant adjustment of intake camshaft of right cylinder bank in direction 'Retartded" (P0016). I don't know how long this code popped up, but the symptoms I… read more
Pete
Pete
Mechanic
Construction, Plant Fitter
61 satisfied customers
I own a 2017 C300 Mercedes Benz and would like to install a
I own a 2017 C300 Mercedes Benz and would like to install a spotlight. How can I do this? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,360 satisfied customers
I want to upgrade a 1985 G wagon into a G 4x4 squared, I was
i want to upgrade a 1985 G wagon into a G 4x4 squared, … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,360 satisfied customers
I have a 2011 MB R350 that is leaning to one side. Brought
I have a 2011 MB R350 that is leaning to one side. Brought it to be repaired, they replaced rear airbag (pair) and valve block -> Still leaning, but 'deflates' more slowly (e.g. over night). Replac… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Dash board lights up but ignition wont' engage 2005 CLK 320.
Second opinion] dash board lights up but ignition wont' engage 2005 CLK 320… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Will not start, srs malfunction, abs ions, cruse control
will not start, srs malfunction, abs ions, cruse control ions, esc inop. turn key nothing happens, all lights and windows work … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
It's blowing barely warm air. I did and just replaced heater
yes I did and just replaced heater control valve w211 2008 … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Problem with speed control on brand new Mb2018 GLE400 SUV,
problem with speed control on brand new Mb2018 GLE400 SUV, keeps kicking out says Radar Signal dirty … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a C300 2008 model. I just tried to remove the
Hi I have a C300 2008 model. I just tried to remove the mechanical key and after putting back remote does not work … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,436 satisfied customers
I got a check DEF see operator's manual and a yellow check
I got a check DEF see operator's manual and a yellow check Engine light. I added 1 gal. Of DEF. but warning lights stay on. … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,360 satisfied customers
Countdown light is on for the Def fluid again, def is full.
Countdown light is on for the Def fluid again, def is full. … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I hope you can help me. I have a 2006 R-350, I have had the
Hi folks, I hope you can help me. I have a 2006 R-350, I have had the codes scanned by a bigger professional shop and one code comes up but as: unknown "see factory service for more info", the code is… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
SEVERAL CODE VEHICLE IN LIMP MODE. C1210, C140, C1000,
C1210, C140, C1000, P2310, P1876, C1314C C1140, C1141,C1120, C1025, C1207, B1320, B1318 … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
I own a 2008 Smart car, and I have an issue, can you help?
Hi I own a 2008 Smart car, and I have an issue, can you help? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,360 satisfied customers
I have a 2008 smart car and it is smoking like a train.
I have a 2008 smart car and it is smoking like a train. mech. said it has good compression in all cyls. … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,360 satisfied customers
My front wipers on my 2007 R350 Benz works and stop.
My front wipers on my 2007 R350 Benz works and stop. Sometimes it comes on sometimes it doesn't. I tried resetting it but the same thing happened. The fuse is good,but I was wondering if there is a re… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x