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Dan, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 1694
Experience:  Auto Technician
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I got a Malfunction light, no, 2011 GL350, I'd like to fix

Customer Question

I got a Malfunction light
JA: Do you have the trouble code? Do you have a code reader or scan tool?
Customer: no
JA: Not a problem. You can work with the Mercedes Mechanic to figure that out. What is the model/year of your Mercedes?
Customer: 2011 GL350
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I'd like to fix it but haven't done anything yet just saw in the owners manual that the level system is malfunctioning
JA: Anything else you think the mechanic should know?
Customer: We have a bumpy ride
Submitted: 1 year ago.
Category: Mercedes
Expert:  Dan replied 1 year ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 1 year ago.

Since the malfunction light is on, you will need a scan tool to get the codes from the system. You need these to diagnose this problem. You may have a problem with the air ride compressor.

The first step is getting codes, not all code readers will work with this Mercedes so you will probably need a shop to scan it.

Sounds like the air shocks are not pumping up or the air ride has developed a leak somewhere.

There are a few different things that are causing your problem and getting codes will narrow this down.

Expert:  Dan replied 1 year ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.

I do not get compensated for my time and resources unless you rate me.