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Air condition vents passenger side and driver side inop.

Customer Question
Fell apart. JA: How long has...
air condition vents passenger side and driver side inop. Fell apart.
JA: How long has this been an issue? How many miles are on the car?
Customer: 56000
JA: What is the model/year of your Mercedes?
Customer: 2012 ml350
JA: Are you fixing your ML350 yourself? What have you tried so far?
Customer: I have found somebody that glue the parts back together. But their should be a service bulletin on this. My collora has the same vents and i have't had any problems with them.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Mercedes
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Answered in 13 minutes by:
8/19/2016
Mercedes Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Mercedes
Satisfied Customers: 4,255
Experience: Owner at Carolina Auto Service & Sales , 20 years experience in Foreign & Domestic vehicles
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Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be posting a reply ASAP

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Mercedes Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago

I m sorry i checked for you there is not a recall on it.

that is the only TSB listed on the ml350 2012 and i checked there is no recalls on the vents , you right they do fall apart .

but at the time Mercedes not going to pay for it , since no recall was issued

2012 Mercedes Benz Truck ML 350 4MATIC (166.057) V6-3.5L (276.955)

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Noises in area of B-pillar trim/belt height adjuster in model series 166 Topic number L168.30-P-054983 Version 2 Design group 68.30 Coverings, trim Date 02-04-2013 Validity Model series 166 (X166 and W166) Reason for change Felt locations added Complaint: Noises in area of B-pillar trim or belt height adjuster on driver/passenger side.

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Customer reply replied 1 year ago
I'm not satisfied with your answer to my question. Please refund my money. Thanks.
Mercedes Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago

i will send it to customer service for a refund now for you

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