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sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 22679
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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My MB sprinter has a message that says 4 starts remaining.

Customer Question

My MB sprinter has a message that says 4 starts remaining. How do I handle this.
JA: Will the headlights turn on? Is the battery fully charged?
Customer: Yes.
JA: What is the model/year of your Mercedes?
Customer: 2013 MB Sprinter.
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I intend to fill the DEF tank.
JA: Anything else you think the mechanic should know?
Customer: Will this reset the start remaining issue?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Mercedes
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

If the only issue is low exhaust fluid then yes, filling it will take care of the problem. If it was allowed to run out and not refilled then that should be the only issue. If there is actually a failure in the system rather than it being low then the failure will need to be repaired and the ECM needs to see the system functioning properly again. If the only problem is low fluid then it will need to be filled and then driven.

Customer: replied 1 year ago.
Thanks. We refilled and the issue appears to be resolved.
Expert:  sprinkles08 replied 1 year ago.