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Ask Technician Chris Your Own Question
Technician Chris
Technician Chris, Technician
Category: Mercedes
Satisfied Customers: 425
Experience:  I am a certified ASE Master Technician with L1 Advanced Diagnostic Specialist and over 15 years experience.
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Jump start connector that's located under hood, I can not

Customer Question

jump start connector that's located under hood
JA: How old is the battery? Have you checked the battery gauge on the dash?
Customer: I can not find jump start connectors under the hood
JA: What is the model/year of your Mercedes?
Customer: 2000 s500
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: my battery is dead so I can not get in my doors or trunk have myh
ood up tring to find jump start connectors
JA: Anything else you think the mechanic should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Technician Chris replied 1 year ago.

Hi there. My name is ***** ***** I am one of the MB techs here.

The best place to jump start the vehicle is directly at the battery.

Open the trunk, and pull back the carpet in the passenger side well. You will be able to access both the positive and negative terminals. See the attached picture.

Expert:  Technician Chris replied 1 year ago.

Were you able to get the vehicle jumped ok?

- Chris

Expert:  Technician Chris replied 1 year ago.

If you need further advise, feel free to ask.

Please go ahead with my rating. 4 or 5 stars will tell other customers that I give good service.

You can ask more questions even after the rating is given at no charge.