My key is not turning/cranking ignition. Car lights come on radio work. However when I insert key, I am receiving the message please remove your key from ignition
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
JA: What is the model/year of your Mercedes?
Customer: 2010 C 300
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I have changed the battery
in my key, checked battery with is good fully charged
JA: Anything else you think the mechanic should know?
Customer: it was working fine, got gas came home and parked stuck key back in wouldnt turn over
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.