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I am waiting on my husband to get here. He will understand

Customer Question
what you is going on...
I am waiting on my husband to get here. He will understand what you is going on
Submitted: 1 year ago.Category: Mercedes
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Customer reply replied 1 year ago
I have a 2008 Mercedes benz c300 and I stop at the store and when I went back to get in my car It would not start nor would the radio or ac come on. But when I tried to jump it the radio came on and stayed on even when I took the key out and open the car door.
Answered in 15 minutes by:
6/11/2016
Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago
Eric
Eric, Automotive Repair Shop Manager
Category: Mercedes
Satisfied Customers: 32,934
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

HI,

Ok, is your husband bringing a voltmeter for testing?

Do any other accessories such as headlights, windows, dash lights, work?

Is there any sound such as a clicking noise when you try to start it?

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Customer reply replied 1 year ago
I will tell him to bring one
I know the flash lights and the signal ligts work once we put the cables on and on the radio panel it state to started car before radio shut off but it never did
No noise what so ever when trying to strat
Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago

Hi,

Ok, once he gets there, let me know and I will direct him in testing

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Customer reply replied 1 year ago
ok
Customer reply replied 1 year ago
will there be another fee when he get here
Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago

No, just make sure to reply back in this thread and dont start a new question

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Customer reply replied 1 year ago
ok he is here
Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago

Hi

Ok, there are 2 batteries in your vehicle - one under the hood which is for starting and one in the luggage compartment that is for the computers and other electrical accessories.

We need to first check the voltage at the battery in the engine compartment. - see attached for location

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Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago

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Customer reply replied 1 year ago
That didnt work had it towed in
Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago

HI,

Ok

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Eric
Eric
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Category: Mercedes
Satisfied Customers: 32,934
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Experience: 20+ yrs. experience as repair shop manager and technician.

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