How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4819
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
Type Your Mercedes Question Here...
Lou P. master tech is online now
A new question is answered every 9 seconds

How are you JA: I'm good. And you? Customer: not good my

Customer Question

how are you
JA: I'm good. And you?
Customer: not good my car wont start
JA: Glad to hear it. What is your issue regarding?
Customer: I refill the adblue fluid but still car wont start. it says your remaining start is 0
JA: Figuring out why a car won't start can be a challenge - it could be a simple repair, or something a bit more complicated. Fortunately, the mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: it about the adblue issue
JA: Are you hoping to fix this yourself?
Customer: yes...I cnat tow it to mercedez
JA: Great! What have you tried so far?
Customer: i refilled the fluid but i don't know how to reset it to start
JA: Is there anything else the Mercedes Mechanic should be aware of about your Mercedes?
Customer: yes i saw this this morning that it was leaning on one side meanwhile i just changed the struts
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 year ago.
Hello, sorry i did not know you posted 2 questions, i am typing the fix now for you
Expert:  Lou P. master tech replied 1 year ago.
if the car made it to the 0 starts then the only way to get it back is to have mercedes recode the control unit . if you had refilled the fluid before you could have turned the ignition key from off to on 8 times fast and the level would have reset.
Expert:  Lou P. master tech replied 1 year ago.
is there not a dealer close to you?
Expert:  Lou P. master tech replied 1 year ago.
once the module gets to 0 it locks out functions until it is re " scn coded" to reset the module. there is no other option i am sorry, it has to be reset at a dealer.