Mercedes

Have Mercedes Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mercedes

I am driving a ml320 2001. I am having instrument cluster

Customer Question
Hello. I am driving a...
Hello. I am driving a ml320 2001. I am having instrument cluster issues. When
JA: Sometimes things that you think will be really complicated end up being easy to fix with Mercedes. The Mercedes Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: The illumination bulbs are not functioning and when I hit the hazard lights the left and right turn signals come on
JA: Are you hoping to fix this yourself?
Customer: Yes. I have a voltmeter, computer safe logic probe. Instrument cluster is out of its case.
JA: Great! What have you tried so far?
Customer: I have tested all the fuses on driver side
JA: Is there anything else the Mercedes Mechanic should be aware of about your Mercedes?
Customer: I am testing the connection from the car to the cluster right now
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Customer reply replied 1 year ago
I am not sure where to go from here. I do not have schematics for the instrument cluster
Answered in 10 minutes by:
5/8/2016
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
CHRIS ZAPANTIS
Category: Mercedes
Satisfied Customers: 159
Experience: AUTO TECH at G&M EXXON
Verified
is the speedometer not working?
Ask Your Own Mercedes Question
Customer reply replied 1 year ago
No. None of my gauges
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
ok these cars are notorious for having cluster problems. You really need an engineer to test a cluster itself a mechanic cant test boards and such.
Ask Your Own Mercedes Question
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
are you there?
Ask Your Own Mercedes Question
Customer reply replied 1 year ago
Ok. Thanks I guess
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
I can reccomend someone you can mail your cluster to if you wish
Ask Your Own Mercedes Question
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
where are you located?
Ask Your Own Mercedes Question
Customer reply replied 1 year ago
No thanks
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
I presume you have cheked fuses and powers and grounds going to cluster before you decided to remove it?
Ask Your Own Mercedes Question
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
As a tech thats how we do it. We check if it has the necessary powers and grounds to work and if it doesnt we replace them.
Ask Your Own Mercedes Question
Customer reply replied 1 year ago
That is what I am doing but unfortunately you have to remove the cluster to get to the connection. I just found the wire schematics for the instrument cluster. I found a dicrepency.
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
you only need to check powers and ground cluster out is ok
Ask Your Own Mercedes Question
Mercedes Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
whats the discrepancy?
Ask Your Own Mercedes Question
Ask MB Paul Your Own Question
MB Paul
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3,567
3,567 Satisfied Customers
Experience: Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

MB Paul is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

28,773 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

3,502 satisfied customers

15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

591 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

443 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
Just replace both rear air suspension bags but car
Second opinion] Just replace both rear air suspension bags but car suspension won't self adjust to correct height … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
My rear entertainment system is not powering up... I looked
My rear entertainment system is not powering up... I looked in the fuse box to replace fuse #23 and there wasn't one. … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,502 satisfied customers
Problems with the curvature position button on a 2010 glk
problems with the curvature position button on a 2010 glk 350 mercedes benz … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Sprinter, i replaced eis module can't turn key. I believe i
i believe i can,i am not sure. i was told that module has to be program … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
2004 ML 350.... 3.7..... 288,000 miles... great shape & no
2004 ML 350.... 3.7..... 288,000 miles... great shape & no recent problems, I just bought it and wanted to update the fluids & filters.... I did a Transmission drain & change the filter today. I added… read more
Marty
Marty
Mercedes Technician
Associate Degree
28,773 satisfied customers
Mercedes sprinter 2500 (2009) Serie #: WD0BE7AC395418460 i
Mercedes sprinter 2500 (2009) Serie # : WD0BE7AC395418460i need diagnostic charts P2020 fuel rail diagnosticsand the codeP2553… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I have a battery drain, and the only thing I can find is
I have a battery drain, and the only thing I can find is that relay N keeps coming on and off. I need to know what it does ? … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,502 satisfied customers
I have a 2005 Mercedes C230 Sport and my SRS light just came
I have a 2005 Mercedes C230 Sport and my SRS light just came on. Is this related to a faulty Takata airbag? … read more
Marty
Marty
Mercedes Technician
Associate Degree
28,773 satisfied customers
I have a 2016 Mercedes SL550. it has two batteries, one in
I have a 2016 Mercedes SL550. it has two batteries, one in the trunk the other under the hood. Im winterizing it and want to hook up battery maintainers. Can I put one on each, how are the two interco… read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
I have a 2005 SL 500 and my problem is it will not start
I have a 2005 SL 500 and my problem is it will not start meaning that the starter will not turn over. Both batteries are fully charged and Britney now over 12.5 A car started fine parked at the hospit… read more
Matt
Matt
Engineer
Bachelor's Degree
591 satisfied customers
I have an '03 E320 in great shape with 91K miles. Ive done
Hi - I have an '03 E320 in great shape with 91K miles. Ive done 10K oil and filter changes regularly with 0W-40 Mobile one. Transmission was flushed at 45K; fluid looked very bad/dark. The only replac… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,502 satisfied customers
I own a 2014 e63s with 14,500 miles on it. I had the windows
I own a 2014 e63s with 14,500 miles on it. I had the windows tinted and while they were tinted the lights drained the battery the guy jumped the car and everything was ok. 3 days later driving it acro… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
3,502 satisfied customers
All my dash warning lights are coming on, 2013 mercedes
all my dash warning lights are coming on, 2013 mercedes ml350 disel, it started today with just blind spot assist inoperative. then later today after i pulled in my driveway, almost all the saftey sys… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
My car won't turn over. 2006 e350. Nothing yet, just looking
Nothing yet, just looking up what the problem could be … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
My car won't start, it's cranking and it seems like the
My car won't start, it's cranking and it seems like the engine is not getting gas, it trys to turn over, and you can smell gas coming from the back.… read more
Marty
Marty
Mercedes Technician
Associate Degree
28,773 satisfied customers
I had an engine fault code for left bank exhaust cam shaft
I had an engine fault code for left bank exhaust cam shaft timing retarded. I was able to clear it, and it has not returned. After reading up on this engine, I see many issues. I have a 2007 E350 wago… read more
Marty
Marty
Mercedes Technician
Associate Degree
28,773 satisfied customers
No crank. 2009 cl550. Starter was seized when relay bypassed
starter was seized when relay bypassed is starts fine … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Transmission say E Will not move when in drive. Just bought
transmission say E Will not move when in drive JA: When was your transmission fluid last checked? Customer: just bought the car so not sure JA: What is the model/year of your Mercedes? Customer: 2016 … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x