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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4605
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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My key will not come out of the ignition and car is stuck in

Customer Question

My key will not come out of the ignition and car is stuck in park just put a brand new battery in the car my car is a 1996 e300 diesel.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 year ago.

Hello, you cannot remove the key if you are pressing the brake or if the shifter is not pushed all the way up to park.

Customer: replied 1 year ago.
I know that have had this car twenty years it still does not come out
Customer: replied 1 year ago.
Are you still here
Expert:  Lou P. master tech replied 1 year ago.

ok did you change the battery while the key was in the ignition?

Expert:  Lou P. master tech replied 1 year ago.

and i did not mean to offend some people do not know and some overlook that fact

Customer: replied 1 year ago.
I did change the battery with key in the iginition
Expert:  Lou P. master tech replied 1 year ago.

ok i have 2 things we can try, start the car and shift through all the gears and then park and shut it off see if it releases

Customer: replied 1 year ago.
Will not come out of gear even when car is running
Expert:  Lou P. master tech replied 1 year ago.

come out of gear?

Expert:  Lou P. master tech replied 1 year ago.

oh sorry i see now i missed that part, ok do the brake lights come on when pressing the brake?

Customer: replied 1 year ago.
they do I checked every fuse in the car even took the neg cable off for 30sec then put back on still the same can not move shifter at all key still stuck
Expert:  Lou P. master tech replied 1 year ago.

ok. is this the metal key or the plastic electronic key?

Customer: replied 1 year ago.
It's the metal one I put brand new batterys in key today still the same
Expert:  Lou P. master tech replied 1 year ago.

was the battery hooked up backwards at all or spark badly when installing?

Expert:  Lou P. master tech replied 1 year ago.

there is a cable for the shifter to the column and brake pedal. i dont see how the ignition would be affected that is the strange part

Customer: replied 1 year ago.
No I did it my self did try to start with jumpers first before I put the new batt in
Expert:  Lou P. master tech replied 1 year ago.

ok, i have to go for the night, i will open the question up for other experts, my apologies i dont want to keep you waiting on me all night i wish you luck i will check back in the am if no one has helped, Lou p.

Customer: replied 1 year ago.
Ok thanks
Customer: replied 1 year ago.
I can not see down in side the shifter hole