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Ask Don - Mo Lurch Your Own Question
Don - Mo Lurch
Don - Mo Lurch, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 21043
Experience:  Heavy Line Mech-, Mobile Electronics. Sales, Installation & Repair for 30 years. R/S, etc.
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I cant figure out how to play music from my iphone 5 to my

Customer Question

I cant figure out how to play music from my iphone 5 to my 2013 Mercedes GLK what device do I need
JA: Tell me a bit more about what's going on so he can help you best.
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: I just need to know what I need to connect the two. The USB port doesnt work, so i figure its gotta connect to the other port in the actual center console
JA: Is there anything else important you think the Mercedes Mechanic should know about your Mercedes?
Customer: I have tried Ligtning to 30 pin adapter
JA: Our top Mercedes Mechanic is ready to take your case. Just pay the $5 fully refundable deposit and I'll fill the Mercedes Mechanic in on everything we've discussed. You can go back and forth with the Mercedes Mechanic until you're 100% satisfied. We guarantee it.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Don - Mo Lurch replied 1 year ago.

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sorry for the delay............
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Greetings...... “Hi, I’m Don (aka MOLurch) and I look forward to helping you!”
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To connect this device an Apple Lightning to 30-pin adapter is needed.

In order to avoid malfunction they recommend the usage of original Apple accessory adapter.

http://www.apple.com/shop/product/MD823AM/A/lightning-to-30-pin-adapter

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Customer: replied 1 year ago.
I am not happy with this answer I want a refund
I have tried your suggstion
Customer: replied 1 year ago.
I want a refund this service is a ripoff
Expert:  Don - Mo Lurch replied 1 year ago.

sorry...........how would I know if you have tried the above, if you did not inform me first.........
The GLK (which you did not post which model) audio system only has "1" adapter & that is the Apple
My answer was correct & to the point
IF you purchased the correct adapter & it did not work, you should have had the sales rep walk you thru it

We are NOT a "rip off", as we depend on customer posting ALL Information....which you did not
like your question in 2009
Now that you have a REAL answer you will likely try it again as you got the correct answer for free

good luck

Customer: replied 1 year ago.
I told your chat person when I first got on your site.
I do not have time for back and forth.
Customer: replied 1 year ago.
I dont even know how much I have been charged for this? $5 or $31
Expert:  Don - Mo Lurch replied 1 year ago.

you have only been charged a "Deposit", which is refundable
sorry you did not like my answer

thanks