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I have a 2011 Sprinter with Zero starts left and new def…

Customer Question
I have a 2011...

I have a 2011 Sprinter with Zero starts left and new def level sensor but cannot find a way to reset the system The Van won't start

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

Zero starts on the dash and the van will not start, Def light is on the dash

Submitted: 2 years ago.Category: Mercedes
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Answered in 8 hours by:
3/6/2016
Mercedes Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 24,206
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

After the problem is repaired then a scan tool needs to be used to reset the system and clear fault codes. You mentioned not being able to find a way to reset the system so I'm assuming a scan tool had not been used. This will require a high end aftermarket scan tool with the capability, or a dealer scan tool.

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sprinkles08
sprinkles08, ASE Certified Technician
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