How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MB Paul Your Own Question
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
Type Your Mercedes Question Here...
MB Paul is online now
A new question is answered every 9 seconds

New key programmed by dealer car still will not crank 1998

Customer Question

new key programmed by dealer car still will not crank 1998 ml 320
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Mercedes. The Mercedes Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: The car has sat up for 5 months, i lost the key and just replaced it. The key came pre programmed and the car still will not crank
JA: Are you hoping to fix this yourself?
Customer: Yes if i can. I have done work on my s600 and its not that hard.
JA: Great! What have you tried so far?
Customer: nothing I just got the replacement key today.
JA: Is there anything else important you think the Mercedes Mechanic should know about your Mercedes?
Customer: It sat up 5 months, before that i had change the spark plugs the oil the air compressor. I don't think that its something big.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Joe Barfield replied 1 year ago.

Hello , so does the starter turn the engine ?

Customer: replied 1 year ago.
No the car says nothing the lights light up but the car says nothing.