Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I'm ***** *****. My 2000 S430 radio will not go into FM mode…

Customer Question
Hello. I'm ***** *****...

Hello. I'm ***** *****. My 2000 S430 radio will not go into FM mode since I cleared Suspension code (LR air valve is acting up) with a Mac Mentor. (coincidence?) I cleared code once before with no problem. It stays in WB mode, and digital readout says 00.0FM. CD player works fine. Pushing button to change to AM/FM silences sound for split second, then goes right back to WB. Even directly entering known local station will not change 00.0FM readout. Thanks for any help.

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

All radio functions, EXCEPT AM and FM are working properly.

Submitted: 2 years ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 21 minutes by:
2/25/2016
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,244
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified

Hello my name is ***** ***** am a professional here at justanswer and i noticed your question has not been answered yet. I hope i can still assist with your issue. Keep in mind i cannot see , touch, or hear what you may be experiencing but i have the automotive knowledge to assist you in the right direction.

Try pulling fuse 61 in the rear fuse box and see if it resets the radio. I'll send a picture of the box so you know where to look. Lou P

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Ask Your Own Mercedes Question
Customer reply replied 2 years ago
Hello Lou. Removed fuse with ign key on front seat. No change. Removed fuse with key in acc. position and radio on. Waited minimum 2 minutes. No change. Is exactly the same. (I pulled the correct fuse, radio went out)
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

Ok does your Mac scan tool read the audio system ?

Ask Your Own Mercedes Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mercedes mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,244
6,244 Satisfied Customers
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Lou P. master tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,460 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

6,244 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

643 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
I just installed a replacement MCS unit in my 2003 ML-350.
I just installed a replacement MCS unit in my 2003 ML-350. My ML has the fiber optic ring. The replacement unit came with the green blank covering the fiber optic module so I have to assume it is not … read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
S500: I have a 1995 S500. The radio works except there is an
I have a 1995 S500. The radio works except there is an extreme static or feedback coming from the right side speakers. I thought it might be a damaged antenna issue but that is not the problem. Also, … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
e320: hey i have a the same mc1910 radio from mercedes but
hey i have a the same mc1910 radio from mercedes but everytime i enter the code and finish pressing ok it takes me to wait screen even though its the cars correct code… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
500SL: I have a 93 500SL and the radio has distorted output.
I have a 93 500SL and the radio has distorted output. I'm told it is probably the tuner. If so, is it best to have repaired or buy new? Is it located in the truck left side? Thanks… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
my fm station..CD charger system stop working, the AM works..10 mins
My FM station and CD charger system stop working, the AM works but bsomtimes i get statics, then I turn it off for 10 Mins and the static will go. I ask the dealer and they said it will cost $3000 to … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
word safe is on the radio cannot punch in code the battery wash
2005 smart car passion fortwo the word safe is on the radio cannot punch in code the battery wash replaced… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
2003 ML320: radio works on CD, wb and AM but on fm the sound is muted
I have a 2003 ML320, The radio works on CD, WB and AM but on FM the sound is muted? YOu can hear it but very low. What is causing this and how can it fix it?… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
2003 Mercedes: volume in the fm option of my stereo faded..only hear
I have an ML350 2003 Mercedes. The volume in the FM option of my stereo faded out one day to the point I can only hear it when the car is not moving. The volume is fine in all other modes, CD, tape, A… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Mercedes-Benz SLK320 It must be such a common problem. Not
It must be such a common problem. Not being able to get the radio back on after the batterery has died. Can you help? I would so appreciate it. Car SLK320 2004 ENGINE NO 112947307478 VIN WDB1704652F18… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
2000 S430: back windsheild..nav SYSTEM..WINDOW..REPLACED TWICE
WE HAVE A 2000 S430. AFTER THE BACK WINDSHEILD WAS REPLACED...THE RADIO AND NAV SYSTEM KEEP CUTTING IN AND OUT....THE WINDOW WAS REPLACED TWICE WITH MB GLASS....CHECKED BY MB AND BY THE GLASS CO THEY … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,244 satisfied customers
Radio code..vin number..a battery change the radio is inoperable, I
could you get me the radio code for my unit? it is an original MBZ radio the car's vin number is XXXXX I can't find the card that came with the car papers and after a battery change the radio is inope… read more
Stan
Stan
Technical support engineer
Bachelor\u0027s Degree
106 satisfied customers
2003 clk320: fm..occassionally..CD player plays but no sound comes out
2003 CLK 320 3.2L The Am band on the radio does not get any stations the FM is weak and gets limited stations. Along with this my remote does works on occassionally. The CD player plays but no sound c… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
The Command Center/Nav Unit on my 2006 S430 abruptly stopped
The Command Center/Nav Unit on my 2006 S430 abruptly stopped working. The face lights up, but none of the buttons do anything except for radio volume. The radio works fine and I can change the station… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
S420: I have tried turning the radio off, turning the car off..pulling
My radio in my "96 S420 will not change back from the WB function. I have tried turning the radio off, turning the car off. pulling the fuse for the radio with car off and turn car on then trying to t… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
My 1993 Mercedes Benz 300SE stopped running while I was bothering
My 1993 Mercedes Benz 300SE stopped running while I was bothering the fuse that goes to the Fuel Pump. Why did my car stop running and what can I do to fix it?… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
1995 E320: AM/fm..cd changer..radio works fine, however the CD button
I have a 1995 E320 Wagon with an AM/FM mercedes radio with a CD changer. I Changed the battery in the car the other day and re-entered my radio code. The radio works fine, however the CD button when p… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
1992 Mercedes: power steering fluid located..SE..my radio code
Where is the power steering fluid located on my 1992 Mercedes 400 SE? Also how can I get my radio code. I changed the battery and now need to reset?… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
1997 C280: battery went dead../fm/cd plyer)..code and radio went
on my 1997 C280 the battery went dead. when i charged it i turned on the radio (AM/FM/CD plyer). i supplied the code and radio went on for a second. then sound stopped. now can only get radio display … read more
VinnievegaMBtech
VinnievegaMBtech
Systems Technician
Vocational, Technical or Trade Scho
130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x