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Driver seatbelt wont retract

Customer Question
Driver seatbelt wont retract
Submitted: 2 years ago.Category: Mercedes
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Provide Diagrams, Manuals, or Instructions + Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
2/22/2016
Mercedes Mechanic: Matt, Engineer replied 2 years ago
Matt
Matt, Engineer
Category: Mercedes
Satisfied Customers: 23,092
Experience: Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing
Verified

Hello

1st thing to try is to fully unwind the belt and then use some baby wipes or just soap and water on a cloth to remove all the dirt, dust and deposits from the belt

if this doesn't help then you need to remove the door seal by tugging it from the body of the car to allow the plastic trim to be lifted up off the B post

its all on push on clips so you will need to get a flat bladed tool behind the panel to prise it off so you can get to the seatbelt unit and then with the belt fully out spray the ends of the barrel with some WD40

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Customer reply replied 2 years ago
Ok well its the white plastic clip came off i tried pulling it all the way out with no results how do i take the upper rear panel off
Mercedes Mechanic: Matt, Engineer replied 2 years ago

do you need to remove the upper panel ?

as if you can reach the seat belt spool unit to lubricate it then there's no need to remove any more trim

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,903
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified

Hello, is this the convertible model or the hardtop?

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Customer reply replied 2 years ago
Hard top
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

ok, so is the seat belt fully extended and just seem like its stuck and limp like it makes no effort to pull back in?

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

I am gathering the documents for removal of the seat belt, please give me a few.

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Customer reply replied 2 years ago
I pulled back the top of the panel and saw the white plastic clip on the bottom of the seatbelt is disconnected or unsnapped from where is supposed to be snapped in not sure if its broken or just needs to be snapped back in just need to get the panel off without breaking it
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

Understood, i will send you all the info, you look it over and if it is missing something then please let me know and we will get it straight for you .

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

its a little involved but here is the info. Lou.

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

did you check all the documents i sent over?

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

I have taken my time to answer your question the best i could and i will continue to help if you need follow up information , all i ask is that you PLEASE take a second to rate my service so i may recieve my credit for assisting you. Thank you.

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Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
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