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My name is ***** ***** I have a 2002 Mercedes c240 and it…

Customer Question
Hi my name is...

Hi my name is ***** ***** I have a 2002 Mercedes c240 and it will not move at all

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

It will start up fine and I can shift the gear shift fine but it will do noting and any gear

Submitted: 2 years ago.Category: Mercedes
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 20 minutes by:
1/30/2016
Mercedes Mechanic: Tim Mohr, ASE MASTER TECH replied 2 years ago
Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Mercedes
Satisfied Customers: 16,700
Experience: 30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
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Hi, my name is ***** ***** you had the trans fluid level checked yet?

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Customer reply replied 2 years ago
I just have the tran. Flush
Mercedes Mechanic: Tim Mohr, ASE MASTER TECH replied 2 years ago

would you like a phone call on this?

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Customer reply replied 2 years ago
No
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,244
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
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Hello I can assist. Does the trans go into reverse and drive ?

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Customer reply replied 2 years ago
No it does not.
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

ok thanks for the reply, does the shifter move out of park? or is it stuck in park?

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Customer reply replied 2 years ago
it does move out of park
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

OK, when it moves out of park, does the car roll or does it feel like the car is still in park?

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Customer reply replied 2 years ago
it does roll
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

ok, can you see the gear indicator in the dash that indicates the gear it is in?

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

ok, so when you put it into gear and then back into park does the car make a grinding noise and a loud click?

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Customer reply replied 2 years ago
no it does not make any noise.
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

OK, did this happen before the trans flush or after. this is very important.

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

i have to commute, i will check back later, please try and give me more details then yes and no answers, i can only help with as much info as you can give me, i think i know what happened but it depends on the last answer.

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Customer reply replied 2 years ago
After
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

Ok. So there are two dipsticks near each other. One is the oil dipstick and the other is the transmission. The transmission has a cap over it and no stick. How much fluid did you fill and did you in fact use the correct dipstick tube ??

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Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

Did you inspect what I was talking about.

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