Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Took out the battery and reconnected, now it won't turn on.

Customer Question
Only lights are working, is...
Took out the battery and reconnected, now it won't turn on. Only lights are working, is this a EIS shortage?
Submitted: 2 years ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 7 hours by:
1/23/2016
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,253
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified

Hello, why did you take the battery out ? You did not accidentally hook up the battery backwards did you ? Make sure the posts are tight and you cannot twist them. What happens when you turn the lights on and then try and start the car , do the lights stay on or do they go out ?

Ask Your Own Mercedes Question
Customer reply replied 2 years ago
Lights comes on then dies right after, also the message with "turn on the ignition else the system will shutdown in 3 min"
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

Ok that tells me that either the connections are poor or the battery is no good. Try checking the connections

Ask Your Own Mercedes Question
Customer reply replied 2 years ago
If it is the EIS, what shouldn't work? Able to turn the key all the way?
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

If it's the eis everything will work in the car as far as door locks , trunk , radio , lights . But when you insert the key it will not recognize the key and will not release the switch to turn it and it will not release the column lock

Ask Your Own Mercedes Question
Customer reply replied 2 years ago
Then it's the EIS then, because everything else works but like you said the moment I insert the key to ignition nothing happens
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

Do you have more than one key ?

Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago

Another possibility is there are prefuses in the front ju I start point in the engine bay. If a fuse blew it would give you the same results.

Ask Your Own Mercedes Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mercedes mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,253
6,253 Satisfied Customers
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Lou P. master tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,460 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

6,253 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

643 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
Driver side headlight removel to change the ballast and
driver side headlight removel to change the ballast and ignitor … read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
Can you help me find out those GLS's engine numbers? Thanks.
Can you help me find out those GLS's engine numbers? Thanks.4JGDF6EE9JB143344 4JGDF6EE3JB141444… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
1984 Mercedes 300d turbo vibrate at start up. I tried to a
1984 Mercedes 300d turbo vibrate at start up JA: Will the headlights turn on? Is the battery fully charged? Customer: yes JA: Are you fixing your Turbo yourself? What have you tried so far? Customer: … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
I have some codes appear when i scan the my C230. 1293,
1293, 1321, 1437, 1381, 1353, 2071, 2051, 0237, 1600 no i didn't rest it or try to reset it … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
My 2001 Mercedes E320 does not crank .The starter cranks if
My 2001 Mercedes E320 does not crank .The starter cranks if we jump it.The 40amp fuse in the K40 relay is dead.We put a new relay and fuses in.Still does not crank.Is there a fuse or fusible link unde… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
Key won't turn and the battery get killed on the spot. I can
key won't turn and the battery get killed on the spot … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
My wife's Smart Car just stopped and stalled on her,
My wife's Smart Car just stopped and stalled on her, wouldn't restart. Computer messages was "Drive System, Switch Engine Off." What can cause this, and is there a serious problem with the drive train… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
My 2012 e350 won't start, it has keyless start, 11.7, I was
I was trying to start it, my finger slipped off the start button, and now the car won't turn over … read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
Im ousmane i have 2010 freingthliner sprinter the check
hi im ousmane i have 2010 freingthliner sprinter the check engine & the DPF lightwos on but the van run goog until i add DEF .after driver 10 miles stop for deliver back to the van it won't start … read more
Dan
Dan
Auto Mechanics 1&2/diesel mech
I have a 2003 mercedes benz and im thinking about buying a
I have a 2003 mercedes benz and im thinking about buying a 2002 mercedes benz but the computer is out i wont to no if i could put the 2003 computer into the 2002 benz i would like to no if its possibl… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,253 satisfied customers
I BOUGHT A SPARE KEY 2003 ML350 AND GOT KEY CUT BU T NO
Customer: I BOUGHT A SPARE KEY FOR MY 2003 ML350 AND GOT KEY CUT BU T NO PROGRAMMING YET … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
Need radio code Mercedes S420. Original radio. Replaced
Need radio code for 1998 Mercedes S420. Original radio. Replaced battery and can't find card with code. Vin#: WDBGA43G4WA388993… read more
Stan
Stan
Technical support engineer
Bachelor\u0027s Degree
106 satisfied customers
I have mercede ML280 CDI 4matic W164 model. i recently
I have mercede ML280 CDI 4matic W164 model. i recently cahnged the engine witha new 642.940 engine. the car is vibrating heavily when idling.… read more
cloe0626
cloe0626
800 satisfied customers
I have a 2012 mercedes c300. Have code p2158 and u0121. Is
Hello i have a 2012 mercedes c300. Have code p2158 and u0121. Is p2158 the speed sensor on the trans.… read more
cloe0626
cloe0626
800 satisfied customers
C180: I unplugged my Mercedes car battery and it is requesting
Hi I unplugged my Mercedes car battery and it is requesting for code on the radio. please help… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,253 satisfied customers
John i have an 03 c230 sport i want to add additional dome
hi john i have an 03 c230 sport i want to add additional dome tweeters to my sound system. what is the quickest access to the wire to splice into the existing wiring and what colors for +/-? also in t… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,253 satisfied customers
Gl550: My car just stopped. I can't start it and I can't lock
My car just stopped. I can't start it and I can't lock the doors but all the lights and everything else is working.… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
Bachelor's Degree
6,253 satisfied customers
I bought led parking lights turn signal and side marker, but
I bought led parking lights turn signal and side marker, but before I install them in wanna make sure it won't affect it, my car is a 2007 cls 550 mercedes benz w219 Lumen® PL194CA - PlaZma Series Rep… read more
Phenex2008
Phenex2008
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x