Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Smart key wont turn. will lock and unlock doors spare key…

Customer Question
smart key wont turn...
smart key wont turn . will lock and unlock doors spare key works to start car cant here the release when you put in smart key
Submitted: 2 years ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 2 minutes by:
1/20/2016
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,244
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified

Hello, so to be clear, you do have 2 keys and only one functions? is this correct?

Ask Your Own Mercedes Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mercedes mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask MB Paul Your Own Question
MB Paul
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3,567
3,567 Satisfied Customers
Experience: Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

MB Paul is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,460 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

6,244 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

643 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
I have a key on dash display on Smart for two. No the
Spare key unlocks and locks doors but the key is displayed on dash with both keys - the radio display says Safe … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
I have a 1999 c280 and the smart key ignition key will not
I have a 1999 c280 and the smart key ignition key will not turn. I also will not lock or unlock the doors. I replaced the battery in the smartkey, but it still does not work.… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
S430: My mercedes smart key started acting crazy last week..
My mercedes smart key started acting crazy last week.. I notice that every now and then the key would not turn and then when it did turn the car would not even start not a sound; then other times it w… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
c240: my wife drove to the post office and parked her 2003
my wife drove to the post office and parked her 2003 c240. turned off the smart key and removed it . she came out 5 minutes latter and the remote worked and unlocked the doors. she put the smart key i… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
C200: The key wont turn, Could this be fixed by replacing the
The key wont turn, Could this be fixed by replacing the car battery so that it is fully charged?… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
Hi. Two days ago it was a bit hard to open the dor on my 1998
Hi. Two days ago it was a bit hard to open the dor on my 1998 mod. Merc. E-240. Yesterday it is not possible to turn the starting key. We do not hear the "klick" two seconds after the key have been in… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
c230: car would not unlock with smart key. opened with valet
car would not unlock with smart key. opened with valet key caused alarm to go off. THought batteries were dead in smart key. PUt in new batteries. still not able to unlock or lock doors and also when … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
e320: my 2001 E320 mercedes benz keyless wont unlock the doors
my 2001 E320 mercedes benz keyless wont unlock the doors or even turn the ignation, all the light dnt come on. what is the problem? is it the keyless remote battery or what. i can lock the door with k… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
) do i neeed a new key..also key fob will not unlock or lock doors
help..my car will not start - (key wont turn) do I neeed a new key or is this another issue? also key fob will not unlock or lock doors… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
2002 C240: problems buy not locking or unlocking the vehicle..batery
I have a 2002 C240. The key has started giving me problems buy not locking or unlocking the vehicle. I have had the batery changed and the problem was sorted out. However, when I insert the key into t… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
Mercedes-Benz e280 My E class electronic key seems to be faulty,
My E class electronic key seems to be faulty, starts sometimes,other times it does not work.… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
mercedes clk320: spare key will unlock the car, but will not turn
my dog has chewed the key to a mercededS CLK 320. The spare key will unlock the car, but will not turn in the ignition - any ideas… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
cdi..key immobilizer button doesnt lock doors..) fuses..switches
'06 smart 4/2 cdi: how do I get the 4-way flasher button to work? also the 'key immobilizer' button doesn't lock doors either! NOT FUNCTIONING as per INSTR. MANUAL instructions!!(A/C and window heat b… read more
Nelson Garcia
Nelson Garcia
Vocational, Technical or Trade Scho
1,092 satisfied customers
unlock..mechanical key..indicator lights..No locks,lights or ability
My smart key will not unlock my MBE320 and after using the mechanical key to get in I couln't get the smart key to turn to the second position and start the car. The red indicator lights are blinking … read more
MB Paul
MB Paul
Mercedes Technician
Vocational, Technical or Trade Scho
3,567 satisfied customers
I have a 1995 SL500. It won t start. It has battery, the key
I have a 1995 SL500. It won´t start. It has battery, the key has battery, apparently the key isn´t communicating with the computer. Is there a way of reprogramming the key without going to a dealershi… read more
MB Paul
MB Paul
Mercedes Technician
Vocational, Technical or Trade Scho
3,567 satisfied customers
alarm..key fob will not work at all to lock,unlock or panic button
the alarm was set off by my son. I put the key in ignition and started the car. Now the key fob will not work at all to lock,unlock or panic button. is there a sequnce to reset?? Its a 2001 ML 55… read more
Marty
Marty
Mercedes Technician
Associate Degree
29,460 satisfied customers
mercedes: locksmith..lock and unlock buttons missing..car wont start
So...I am an auto locksmith. A customer brought to me a key fob of a mercedes smart with the lock and unlock buttons missing. I have installed buttons on japanese key fobs and it worked and reckoned t… read more
Stan
Stan
Technical support engineer
Bachelor\u0027s Degree
106 satisfied customers
1999 c280: we recieve a new key..to fedex the spare blade key home
We recieve a new key for our 1999 c280 less then 3 months ago and now it will not open the door by pushing the button and the blade key is locked inside, I am having to FEDex the spare blade key home … read more
MBGuru
MBGuru
Bachelor's Degree
282 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x