How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MB Paul Your Own Question
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
Type Your Mercedes Question Here...
MB Paul is online now
A new question is answered every 9 seconds

I have a problem with my 2005 Mercedes c230 k, i try to

Customer Question

Hi Guys
I have a problem with my 2005 Mercedes c230 k, i try to unlock doors it doesn't work but the remote key work good
Submitted: 1 year ago.
Category: Mercedes
Expert:  Marty replied 1 year ago.

Hi, my name is*****'m a little confused as to the problem. What do you mean when you say "the remote key work good"? Do you mean that the remote works to unlock the doors?

Customer: replied 1 year ago.
Hi Marty I mean the remote work but the car doesn't unlock
Expert:  Marty replied 1 year ago.

I'm still not following you. If the car doesn't unlock how do you know that the remote is working?

Customer: replied 1 year ago.
the red light on remote is flashing when i hit the unlock or lock button
Expert:  Marty replied 1 year ago.

Are you able to open the car with the mechanical key? If so, does the car start?

Customer: replied 1 year ago.
I tried with the mechanical key it doesn't work the car still lock
Expert:  Marty replied 1 year ago.

It sounds like your car battery is dead. You need to rotate the lock counterclockwise and hold it there then pull on the door handle. Did you do that? I've attached a picture below. It helps if you slide the key into the end of the fob abd use the fob to turn the key.