Customer: this is hakan hi; i got a 2004 sl500
and while i was driving it showed 3 alerts:consumer electrics offline alert 1- consumer electric alerts 2- battery
in red i am looking at the web to understand what the real problem is, and what i found is i need to charge the batteries unless there is a problem on alternators
JA: Thanks. Can you give me any more details about your issue?
Customer: i can not able to unlock the car with the key; i can not able to open the hard top, the inside lights can not on.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Mercedes Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes i am okay with that, but i really need to solve this issue. i bought this car new, and the dealer told me that because the car was not used for more than 2 months, there might be some battery issues which will eventually be solved. i will be really glad if you enlighten me for this issue, how to solve and how much will it cost. thanks
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.