Have Mercedes Questions? Ask a Mechanic for Answers ASAP
My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
If this is only an issue with the remote not locking or unlocking the vehicle the first thing that needs done is to check and possibly replace the battery(ies) in the remote as this is usually the most common cause for locking/unlocking issues.If this was already done or is not what is occuring here with this let me know so we can continue.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.