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Matt, Engineer
Category: Mercedes
Satisfied Customers: 21871
Experience:  Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing
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I have a 2011 MB E-350 4 matic wagon. The center dial

Customer Question

I have a 2011 MB E-350 4 matic wagon.
The center dial for the Command control stopped working when you spin it. The only way I can get the radio/sattelite to work is to use the control manually and scroll up and down.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Matt replied 1 year ago.


this is common problem

There is some plastic points inside the switch that break and you need to brace them and glue them back as seen in this video

alternatively you have the dealer replace the whole switch with new

Expert:  Matt replied 1 year ago.


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