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sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 23116
Experience:  ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
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The car won't start. The ignition doesnt grab the key.

Customer Question

The car won't start. The ignition doesnt grab the key.
Submitted: 1 year ago.
Category: Mercedes
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to Justanswer!

It sounds like you have a mechanical failure in the electronic ignition switch. When you insert the key and turn it you don't feel resistance, or does the key not turn at all?

Customer: replied 1 year ago.
The key turns but the steering is still locked and there is no mechanical sound when the key is inserted.
Expert:  sprinkles08 replied 1 year ago.

Does nothing power up when the key is turned?