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sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 22830
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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I have a GL450 and my trunk hatch opens, but does not go

Customer Question

Hello - I have a GL450 and my trunk hatch opens, but does not go down to close - it doesn't appear to be the actuator for the lock It opens with the remote but will not go down, won't even do down when hitting the button in the trunk.
Submitted: 1 year ago.
Category: Mercedes
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

The issue may be electrical or mechanical. You may have an issue with the latch, the drive assembly, a wiring issue, or it could be mechanical. A scan tool to read fault codes and monitor data will most likely be necessary if the issue is mechanical.

Are you able to close or move it by hand?