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sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 23125
Experience:  ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
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Trying to figure how to resolve my issue with my ml350 not

Customer Question

hi, trying to figure how to resolve my issue with my ml350 not recognizing my key
Submitted: 1 year ago.
Category: Mercedes
Customer: replied 1 year ago.
Is someone going to respond?
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

The most likely cause for a key not being seen would be the key itself, assuming the problem isn't with multiple keys and didn't happen at exactly the same time. In any event, a dealer level scan tool will be needed to diagnose and repair the issue.

Do you have more than one key?

What are the actual symptoms you're having?