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Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
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My 2013 c300 4matic with VIN: WDDGF8AB8DR253019 engine

Customer Question

My 2013 c300 4matic with VIN: WDDGF8AB8DR253019 engine doesn't stay on well, it jets anytime I on the Air Condition and the car is in drive but at one place.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Stan replied 1 year ago.


As i understand, the engine cuts out sometimes, especially when air conditioning is switched on.
First step to remedy such complaint is to have the engine software checked for updates and renewed. Such job can be perforemed by authorized dealer or independent workshop with Xentry diagnostics computer. Some of the engine control units had software issues.

Best Regards,