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Ron, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 35857
Experience:  ASE Certs.
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I am having a problem with my ML 350 auto remote start key.

Customer Question

hello, i am having a problem with my ML 350 auto remote start key. it seems to be malfunctioning and works only when the service dealers resets it. now I tried to start and the the car mirror lights flashes 9 times
Submitted: 1 year ago.
Category: Mercedes
Customer: replied 1 year ago.
this is a 2015 model with keyless start.
Customer: replied 1 year ago.
I AM REQUESTING THAT THIS QUESTION BE VOIDED AND NOT CHARGED BECAUSE I WAS MISLEAD. When I asked the question, it was on the screen that a MB rep was online waiting to answer my question. This is evidently not the case.
Customer: replied 1 year ago.
This is false and misleading way to get a customer to commit.
Expert:  Ron replied 1 year ago.

Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

Im sorry to hear you have felt mislead and that no one has respond to your question. I have submitted a request for you to receive a refund. Unfortunately sometimes some questions can not be addressed on line and require hands on testing.