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I just bought a c300 mercedes sport 2012. I reset all the

Customer Question
hello I just bought a...
hello I just bought a c300 mercedes sport 2012 . I reset all the settings to remove the prior owners info. Now my back up camera won't work. How do I enable it?
Submitted: 2 years ago.Category: Mercedes
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Customer reply replied 2 years ago
My command control does not look like the one in the manual provided from mercedes. It has a control know and a back and forward button to get to functions. I can't get to the command function to enable the back up camera.
Customer reply replied 2 years ago
I can't get to a menu that shows rear view back up camera/enable or disable as it states in the owners manual. Ive tried putting the smart key in position two as it suggests to get to this menu and nothing.
Answered in 1 day by:
10/24/2015
Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 2 years ago
Eric
Eric, Automotive Repair Shop Manager
Category: Mercedes
Satisfied Customers: 33,209
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

HI,

I am sorry that you have not been helped yet. I just came online and saw your question

Ok, I need the 17 digit vin number to pull up the factory directions and schematics. Also, I need to know what it displays on the screen when you try to go to the backup camera function

Please remember that I am not there to view anything and rely on you for as much detail as possible

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Customer reply replied 2 years ago
Hi Eric,
My VIN # ***** the 2012 Mercedes C300 is WDDGF88B0CR210985. When I put the car in reverse, the screen is either the radio, Nav. System, phone or any other device available to me. There is not anything that appears that has to do with the Rear backup camera. I tried using the owners manual and inserting the smart key in the ignition and placed it at position 2 as instructed and tried to get the the backup camera function to enable it and nothing was listed that had to do with the backup camera function. Thanks for getting back to me. I really hope we can rectify this problem. It was working fine until as I said I went to the system function to erase all the information the previous owner had on the vehicle so I could personalize it for myself. The other problem I am having is installing my iPhone onto the bluetooth system it won't accept it.Thanks again,Peter
Customer reply replied 2 years ago
sorry the vin # ***** ***** PUT ONE TOO MANY 8'S IN THE FIRST VIN SENT TO YOU.
Mercedes Mechanic: Eric, Automotive Repair Shop Manager replied 2 years ago

HI,

Sorry for the delay. My software has crashed and tech support cant get it working, so I will need to opt out and see if another expert can help. Sorry about that

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Eric
Eric
Eric, Automotive Repair Shop Manager
Category: Mercedes
Satisfied Customers: 33,209
33,209 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

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