Have Mercedes Questions? Ask a Mechanic for Answers ASAP
Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.Mercedes has released a service bulletin that deals with the type of problem you are having. I have enclosed it in the link below for your review. Take a look and see if this is the problem you are having. Copy and paste the link to your browser to open and view it.https://dl.dropboxusercontent.com/u/104923897/Vario%20roof%20Oct%2017.pdf
The fuse is located in the under hood panel and should be marked. If the fuse checks okay then the next step is going to require scanning the system to determine what fault code and or codes are setting.
I will send in a refund report for you. You are not charged unless you rate the service . Any money you have paid remains your in your account. I will process the refund request for you now.
The refund order has been submitted. Which closes this question, if you wish to open a new question you are free to do so and it will require a new post. Sorry we where not able to help you with this one. Best to you and thank you just the same.