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Billy
Billy, Trainer/Master tech.
Category: Mercedes
Satisfied Customers: 3498
Experience:  Trainer 8+ years, Master tech. 10+ years, SAE member
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Mercedes S420: I can not unlock my 94 s420 mercedes. What can

Customer Question

I can not unlock my 94 s420 mercedes. What can I do?
Submitted: 2 years ago.
Category: Mercedes
Expert:  Billy replied 2 years ago.
Hello and Welcome! I'm Billy and i will assist you with your inquiry. Feel free to ask if any further info is needed.
Do you have the keys? how are you trying to unlock? using the mechanical key? or the fob? or both?
Customer: replied 2 years ago.
I onlu have the mechanical key and I have tried it many times and it does unlock
Customer: replied 2 years ago.
It does not inlock
Customer: replied 2 years ago.
I only have the mechanical key and it does not unlock
Customer: replied 2 years ago.
It only unlocks the trunk.
Customer: replied 2 years ago.
I am waiting Billy...
Expert:  Billy replied 2 years ago.
My apologies for the delay...
Is it turning and not unlocking, or not turning at all?
Customer: replied 2 years ago.
It turns.it feels that it doesn't engage the actuator. The passenger side door has the same problem from before.
Expert:  Billy replied 2 years ago.
Hello,
In this case, it seems that the lock is mechanically disengaged.
In this case, the only way to open would be:
- either taking it to a locksmith
- or pry it open by force (would include either braking the glass, or using a lever which will damage the door)
I'm afraid there is no other way, unless you have the remote fob, in which case, i could show you how to reprogram it, to open the locks.
Kindly get back to me with your findings, so we proceed accordingly.
Regards,
Billy
Customer: replied 2 years ago.
Well Billy, thank you any way, but that did not help me.
Expert:  Billy replied 2 years ago.
Hello,
Do you have a remote fob, we can try to program?
Do you wish to close the question, or maybe i opt out, some other experts take a look on this, or even refer to customer service?