Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

GL450: Michael. The rear cargo door on our 2014 GL450 won't…

Customer Question
Hi Michael. The rear...
Hi Michael. The rear cargo door on our 2014 GL450 won't close, either automatically or manually. What do we do?
The door wasn't fully open, about 80% open, and I pushed it up to load cargo. Now it seems to be stuck in the full open position.
Submitted: 3 years ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 19 minutes by:
6/26/2015
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 3 years ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 6,252
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified
Hello my name is ***** ***** i will do my best to help you , i strive for EXCELLENT service and nothing less. So you have not just pulled down on the door to try and close ? It will be hard but you won't break anything , give it a good tug down. The right shock for the door is what actually opens the hatch so it may have just failed on you. It is quite common. See if you can pull it down.
Ask Your Own Mercedes Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mercedes mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask MB Paul Your Own Question
MB Paul
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3,567
3,567 Satisfied Customers
Experience: Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

MB Paul is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,460 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

6,252 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

643 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
2014 GL450 rear door will not open. Had the door handle off
2014 GL450 rear door will not open. Had the door handle off for refinish. DOes the module need reprogramming? Cable from handle functions, won't unlatch the latch mechanism … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Rear Hatch won't open with either the remote or the handle
Rear Hatch won't open with either the remote or the handle on rear...Makes noise but doesnt open … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
6,252 satisfied customers
mercedez sl550: my convertible sl550 hard top is stuck in the
my convertible sl550 hard top is stuck in the open position (while trying to close it), light on counsel with red trunk, it won't open or close. I was able to get the trunk partion secured properly bu… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
CL 600: I was looking for a fuse diagram for all locations
I was looking for a fuse diagram for all locations (under hood, rear seat and trunk) for a 2004 Mercedes CL600. My trunk would make a noise when I pushed the button, but wouldn't open. It seemed like … read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
GL 450: my 2007 GL450 rear auto hatch door doesnt open automatically,
my 2007 GL450 rear auto hatch door doesn't open automatically, i have to release it from the inside. The motor will close it or even open when an object is in the way the auto button will close it fin… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
SL 55 AMG: Hi Paul 03 SL 55 AMG cant open boot from key or
Hi Paul 03 SL 55 AMG can't open boot from key or inside the car and the manual key won;t work either could it be a fuse and if so where, any help would be good. Brian… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
c 300: HI, I have a c 300, year 2009. this morning the doors
HI, I have a c 300, year 2009. this morning the doors to my car will not unlock when I push the "unlock button" on my key. What should I do?… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
Mercedes-Benz 450 GL: I have a 2007 MBZ 450GL. The garage
I have a 2007 MBZ 450GL. The garage door closed on my rear hatch when open. Now the hatch will not go all the way up but stops about 12 inches lower than it used to. Otherwise, it works fine. How can … read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
R350: I have been having problems with the lift gate latch
I have been having problems with the lift gate latch on my 2009 R350. Sometimes it just won't open. You can here it going through the motions, but it won't open or if you are unloading the back and ke… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
300sl: I have a 1991 SL300 that I just picked up it is in excellent
I have a 1991 SL300 that I just picked up it is in excellent condition with 89,000 but it has been sitting for a couple of years. I can't get the soft top to go down or even engage. The owner hand no … read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
c230: on my c230 2004 i have changed the oil on a timly bases
on my c230 2004 i have changed the oil on a timly bases at a oil a place that is all they do. each time i turn the car on it show maintenance 442 day past due. Is there some way to fix this. Also the … read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
GL550: Hello, I have a 2012 GL550 - today the Rear Liftgate
Hello, I have a 2012 GL550 - today the Rear Liftgate started acting up - Using the remote, the handle on the rear door or button on the driver door, It will open properly BUT It will not stay open... … read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
I have a 2006 MB CLK350 convertible & my remote key fob will
I have a 2006 MB CLK350 convertible & my remote key fob will lock all my doors, but the trunk is not locked. It looks like the alarm is set because the lights blink as they normally do but you can ope… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
R129 sl class Soft top does not retract, no motion
R129 sl class Soft top does not retract, no motion whatsoever, but switch light flicker as ready. the driver door was serviced lately and the speaker changed. The windows and the roll bar are fully fu… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
2003 sl500: unlock..metal..doors manually, the lock wont move
My wife just got stuck with our 2003 sl500. She can not get the doors to unlock. Even when she takes out the little metal key insert and tries to open the doors manually, the lock won't move. The litt… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
Is there a mechanism to release it back to upright?
While our third seat (rear of vehicle) was open, my wife pulled the back of the seat down and it's now stuck at a 45 degree angle. Is there a mechanism to release it back to upright?… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
2010 Mercedes: GL..cargo..suv) wont close all the way..half way
Re; 2010 Mercedes GL-450 - Rear cargo door I went to open my garage door this AM and somehow my rear cargo door had tried to open during the night and it was partially open and laying against the gara… read more
Auto Psychic
Auto Psychic
owner
Bachelor's Degree
1,364 satisfied customers
99 mercedes: SL..2 The well hatch opens up, & 3 The conv top folds
I have a 99 Mercdes SL 500 conv with a power top. The top operates on a 3 functions when the button is pushed. 1 The rear hoop is released & Raised , 2 The well hatch opens up, & 3 The conv top folds … read more
Rob
Rob
Diagnostic Technician
High School or GED
196 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x