How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 28717
Experience:  Over 15 years experience as a Mercedes dealer technician
Type Your Mercedes Question Here...
Pete is online now
A new question is answered every 9 seconds

Glk: I saw your post online. I have same problem. dealer ship

Customer Question

I saw your post online. I have same problem. dealer ship told me that need to be replace car lock $1500..., I need your opinion . May be I need to change only car ignition switch .
..... this is a common problem on this model. Your exactly right, the ignition switch can't turn on circuit 15 " ignition on" circuit. This happens when the ignition switch or steering lock module fails. To tow it, the car can be put into neutral with a special release. The front of the trim piece around the shifter lifts up and their is a release button/lever on the back of the shifter Taft will allow the shifter to come out of park. To steer, the tow truck usually installs wheel dollies/go jacks on the front wheels. This allows the front of the car to be slid around and then winched up the flat bed.
Read more:
Submitted: 2 years ago.
Category: Mercedes
Expert:  Pete replied 2 years ago.
My name is ***** ***** I am a professional here at Just Answer. I noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
The ignition lock and switch are both the same on this model as I recall and see with the info I have here.It is common for this component to fail and cause this issue here.In this case if the vehicle will not start it will need towed as above to a dealer to have it replaced and programmed.
Thanks Pete