Mercedes

Have Mercedes questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

CLK 320: Unable to reset Service A light using factory procedures…

Customer Question
Unable to reset Service A...
Unable to reset Service A light using factory procedures - 06/02 CLK 320
Submitted: 2 years ago.Category: Mercedes
Show More
Show Less
Ask Your Own Mercedes Question
Answered in 15 minutes by:
6/2/2015
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,871
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.
Verified
Hello my name is ***** ***** i will do my best to help you , i strive for EXCELLENT service and nothing less. Ca you give me your vin and explain to me in detail what you are doing ? And what's happening on the dash ?
Ask Your Own Mercedes Question
Customer reply replied 2 years ago
WDBTJ65J63F012071 - when I turn the key on, it says "Service A exceeded by 200 miles". When I scroll to the mileage or temp. screen and push the button 3x, no voltage screen. I pushed it 3x pretty fast, but nothing. I tried it with key in 1st position, 2nd position, and nothing worked. I also had all the doors, windows, hood & trunk shut. I tried pushing the reset button when the Service A indicator first appears, but it just goes away and nothing happens.
Customer reply replied 2 years ago
I also tried it with the instrument cluster totally asleep before I turned the key on, still nothing.
Customer reply replied 2 years ago
It's a simple 3-gauge cluster, clock, speedo, and tach.
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Ok so you are close !! You have to make sure the "home" screen is displayed. That is the basic odometer screen that will show the mileage and outside temp. So press the page button not the arrows , turn the key on and press the page button (the button with the 2 squares ) doesn't matter which one , just press it until the home screen appears. Then shut the car off. Turn to first click then press the dash button 3 times. Here are the factory instructions
http://www.mediafire.com/view/24tp59vhi9j4x8v
Let me know if you get it. Lou
Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Here is also a YouTube link.
http://youtu.be/iuZAUPILnus
Let me know if you have issues. Lou. Please take a second and click the box and rate my service GOOD OR EXCELLENT SERVICE if you feel I have been helpful and please request me in the future. If you feel I have not been helpful please DO NOT RATE BAD OR POOR AND WASTE YOUR MONEY , I will opt out to see if another expert can provide more or better assistance so you're not wasting your money!!. Thanks for choosing just answer. Lou. also , if you feel i deserve one , BONUSES are GREATLY APPRECIATED ! 😉
Ask Your Own Mercedes Question
Customer reply replied 2 years ago
The initial screen showing service due also shows mileage and temperature. Is that the correct screen?
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
That is. That is the correct screen. Did you also see the video ?
Ask Your Own Mercedes Question
Customer reply replied 2 years ago
Yes. I find the temp. screen, but nothing happens when I push the button 3x. No voltage screen.
Customer reply replied 2 years ago
I've tried it multiple times now with zero results.
Customer reply replied 2 years ago
Any ideas?
Customer reply replied 2 years ago
Hello?
Customer reply replied 2 years ago
Are you still there?
Customer reply replied 2 years ago
Is there another tech I can deal with?
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Omg so sorry our internet went down I am here. Are you there ?
Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
I sent you a offer. Maybe it's Better we speak on the phone to get this cleared up
Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Make sure all the Doors, hood , and trunk are closed. No warnings on the dash. Key at first click.
Ask Your Own Mercedes Question
Mercedes Mechanic: Lou P. master tech, Mercedes Technician replied 2 years ago
Have you had any luck ? So sorry for earlier. So frustrating when the internet goes down in the middle of a business day. I do really really apologize
Ask Your Own Mercedes Question
Was this answer helpful?
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 5,871
5,871 Satisfied Customers
Experience: 20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Lou P. master tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

29,009 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou P. master tech

Lou P. master tech

Mercedes Technician

5,871 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,131 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

602 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

< Previous | Next >

Related Mercedes Questions
J'ai une mercedes cls550 2013. La suspenssion est aplat le
la suspenssion est aplat le compresseur est arrierre cote gauche et ne fonctionne pas j'ai changer relay sa rien changer … read more
Wolfgang
Wolfgang
7 satisfied customers
I just replaced my shifter assembly and my dog and I have
I just replaced my shifter assembly and my dog and I have nothing at the ignition when turned to start position … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
I have a 1981 Mercedes Benz and I would like to have some
Hello I have a 1981 Mercedes Benz and I would like to have some repairs made to it to get it running. I live in the Canton Michigan area. Any recommendations on where I should go for repairs … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
2003 E320 CDI market / Euro-spec vehicle. I've owned it
2003 E320 CDI Gray market / Euro-spec vehicle. I've owned it since km 002. Vehicle was retrofitted to US standards when it was imported into the US in 2006. This includes the trunk emergency escape de… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,871 satisfied customers
I have purchase a 2017 C300 coupe this past year and have
I have purchase a 2017 C300 coupe this past year and have had it now for 11 months. From day one there have been issues with the wipers. Bouncing across windshield and very noisy. They have been repla… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
558 satisfied customers
Ac blows hot air compressor engages but only at higher rpm
ac blows hot air compressor engages but only at higher rpm than idle and it doesn't turn off if I push the ac button on the dash … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Just changed battery on my 2006 S350. got in to start it
just changed battery on my 2006 S350. got in to start it cranks but won;t turn over. Esp malfunction light comes on. … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
AC working erratically will stop suddenly. blow warm air or
AC working erratically will stop suddenly. blow warm air or blow from vents that i have not engaged, … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
It will not start. Not the battery. 2015 C300. I checked the
yes I want to know if there is a way to take of th safe mode… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,871 satisfied customers
I want to pay for this advice... in changing the water pump
I want to pay for this advice . . . David in changing the water pump I noticed 2 things and the third was my fault. (1) the electrical part that screws to the water pump bracket at the top, I snapped … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,871 satisfied customers
I tried to replace my license plate lights with LED bulbs,
I tried to replace my license plate lights with LED bulbs, and now neither light will work, even when I put new regular bulbs back in. I am thinking that the fuse or fuses were blown. Where are they l… read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
P. Mercedes Tech, We have a 2005 Mercedes CLK320 that had
A question for Lou P. Mercedes Tech, We have a 2005 Mercedes CLK320 that had the driver's side seat belt retractor not retracting back. We replaced it with a new genuine Mercedes seat belt assembly. A… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,871 satisfied customers
My Mercedes Benz e350 2009 the front of the car especially
My Mercedes Benz e350 2009 the front of the car especially from one side is way down. I think it's the suspension. What do I do. Should I go to dealer. How much will it cost.… read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,871 satisfied customers
1995 S420 just stated idling rough, can hear it popping on
1995 S420 just stated idling rough, can hear it popping on either bank occasionally, but takes off and runs at speed ok. … read more
Marty
Marty
Mercedes Technician
Associate Degree
29,009 satisfied customers
Engine light just came on and code reader shows P20B9. SUV
Engine light just came on and code reader shows P20B9. SUV is a 2012 Mercedes Benz ML350 4Matic Blue Tec with a 3.0 liter diesel! … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Lost power steering and battery light came on. Consistent.
Lost power steering and battery light came on JA: Is the power loss consistent, or does it fluctuate? Customer: Consistent JA: What is the model/year of your Mercedes? Customer: 2008 e350 JA: Are you … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Gl450 wont start sunroof got left open.. I actually started
hi gl450 wont start sunroof got left open.. I actually started and moved it but can't move it back … read more
Lou P. master tech
Lou P. master tech
Mercedes Technician
5,871 satisfied customers
Look like I have an oil leak, we just got the oil changed.
Look like I have an oil leak, we just got the oil changed. This was the first time not at a MB dealership and tn the engine is smoking a bit … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x