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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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My battery died and I lost the radio security code after

Customer Question

Hi my battery died and I lost the radio security code after installing new battery. Vin 3 WDBFA68F188652
Submitted: 2 years ago.
Category: Mercedes
Expert:  Marty replied 2 years ago.
Hi, due to the holiday weekend I am unable to access the Mercedes database until Tuesday morning. If you are able to remove the radio and can give me the serial number from the back of the radio I can decode the serial number and come up with your radio code today. You will need the radio removal keys that insert into the slots at the bottom of the radio to unlock the radio and pull it out of the opening. Are you able to do that?
Also, that vin number you posted is invalid. Can you check it again?