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Auto Psychic
Auto Psychic, Mercedes Technician
Category: Mercedes
Satisfied Customers: 1437
Experience:  semiretired mercedes benz master guild technician w 4+ decades of diagnosis and repair experience
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2007 ml350: 55k miles..hatch will close, but not lock..few seconds

Customer Question

My 2007 ML 350, with 55k miles, has a problem. The hatch will close, but not lock and when it first closes, the motor will continue running for a few seconds trying to lock. It has happened at night and I can't get to the mechanic. Also, of course, there is no warranty. Please tell me it is a simple fix.. Thanks
Submitted: 6 years ago.
Category: Mercedes
Expert:  Auto Psychic replied 6 years ago.

Auto Psychic :

hi, i'll be happy to help you in anyway i can.

Auto Psychic :

sorry to hear of your misfortune :(

Auto Psychic :

yes, pretty simple, your tailgate latch has failed.

Auto Psychic :

if your handy with tools you can change it yourself.

Auto Psychic :

its a relatively inexpensive part by mercedes standards.

Auto Psychic :

gary

JACUSTOMER-97b2wypp- :

So, how do I start????

JACUSTOMER-97b2wypp- :

Do I need to buy a part before I start??? and what is INEXPENSIVE by mercedes standards ...LOL?

Customer :

hello???

Auto Psychic :

pull of the tailgate panel and unbolt the latch, you'll need some torx bits.

Auto Psychic :

$125 more or less for the latch.

Auto Psychic :

gary

Customer :

So what you are saying is that I need a mechanic and parts to fix. This really isn't much help!