How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Auto Psychic Your Own Question
Auto Psychic
Auto Psychic, Mercedes Technician
Category: Mercedes
Satisfied Customers: 1437
Experience:  semiretired mercedes benz master guild technician w 4+ decades of diagnosis and repair experience
59210310
Type Your Mercedes Question Here...
Auto Psychic is online now
A new question is answered every 9 seconds

Mercedes-Benz clk320 2002 CLK 320, SOFT TOP WONT OPEN, checked

Customer Question

2002 CLK 320, SOFT TOP WONT OPEN, checked fuses, read manual need help.
Submitted: 6 years ago.
Category: Mercedes
Expert:  Auto Psychic replied 6 years ago.

Auto Psychic :

hi, i'll be happy to help you in anyway i can.

Auto Psychic :

sorry to hear of your misfortune :(

Auto Psychic :

you may end up making a trip to the dealership, but we can try a few things first.

Auto Psychic :

reversed the procedure in the owners manual for raising the softop manually.

Auto Psychic :

lubricate all latches and hinges during this process.

Auto Psychic :

raise the soft top manually and synchronize the windows.

Auto Psychic :

this is done by holding the window switch down to the first detent (manual) and holding for 3 seconds after fully opened and closed.

Auto Psychic :

you may have to raise and lower manually several times.

Auto Psychic :

finally disconnect the battery and touch/jumper the cables together for 30 seconds. this is called a capacitive discharge and can act as a reboot.

Auto Psychic :

try these things and let me know how it goes.

Auto Psychic :

the cargo divider in the trunk is in place, yes?

Auto Psychic :

good luck,

Auto Psychic :

gary